RESPONSIBILITIES Undertaking Real Estate market research for site identification, site acquisition and business case preparation. Responsible for performing all aspects of the Site Acquisition process from site identification and qualification through to the completion of zoning approvals for multiple sites. Data collection and analysis on sales trends and consumer demographics, preferences, need...
Job Description 1. Enterprise Risk Management (ERM) Design and implement an overall risk management process for the organization, which includes an analysis of the financial impact on the company when risks occur Risk reporting tailored to the relevant audience Review any new major contracts or internal business proposals to identify the risks therein Assist the Head of Internal Audit & Risk in p...
Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...
KEY RESPONSIBILITIESCollaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value cus...
KEY RESPONSIBILITIESCollaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value custom...
Mission Statement for the Role: Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation. Overall Responsibility: Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity. Financial: Responsible for hitting a target of 673 ne...
TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...
THE COMMISSION AGENTS SHOULD MEET THE FOLLOWING QUALIFICATIONS;In possession of a Diploma/degree in a business related training.Have at least one year sales experience in selling either national or regional (Kikuyu) vernacular TV or Radio.Two years experience in selling Insurance products, banking and micro- credit products.Energetic, Aggressive, passionate about selling and very proactive in off...
Job DescriptionEnterprise Risk Management (ERM)Design and implement an overall risk management process for the organization, which includes an analysis of the financial impact on the company when risks occurRisk reporting tailored to the relevant audienceReview any new major contracts or internal business proposals to identify the risks thereinAssist the Head of Internal Audit & Risk in preparati...
JOB PURPOSEAs a Senior Holiday Planner, in organizing the holiday plans of the client and advise them accordingly. . Your responsibilities will include sales and promotions to potential clients, reservations. You will play a pivotal role in achieving set revenue goals and targets while ensuring exceptional customer service and fostering strong relationships with agents and clients.KEY DUTIES AND ...
KEY RESPONSIBILITIES Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements. Use customer insights and market deep knowledge to develop quick scale to value cust...
Credit Control OperationsDaily review of receipts and payments postings to debtor s ledger, ensuring they balance with the cash bookDaily identification of un-allocated cash (receipts) and payments in the debtor s legerReview of monthly leger and statements prepare exceptional report and identify write offs, and overdue premiumsMeet weekly collection targets and refer problem accounts to the depa...
QUALITY ANALYSTRESPONSIBILITIES * Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement. Maintain quality reports at Agent and Team level. * Email communication with the Client, regarding Quality Measures. Maintain and develop internal support and call centre quality standards. * Review a subset of content moderators work including videos, photos, audios, ...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
KEY RESPONSIBILITIES Collaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements. Use customer insights and market deep knowledge to develop quick scale to value c...
We are looking for a Business Development Manager to lead the expansion of our M-PESA outlets network. The ideal candidate will be responsible for identifying, recruiting, and nurturing strategic partnerships with potential M-PESA agents, merchants, and service providers. With a deep understanding of market dynamics and consumer behavior, the Business Development Manager will develop and execute ...
We are redefining good TV, positively impacting families and changing the faith based TVs landscape in Kenya and rest of Africa. THE COMMISSION AGENTS SHOULD MEET THE FOLLOWING QUALIFICATIONS; In possession of a Diploma/degree in a business related training. Have at least one year sales experience in selling either national or regional (Kikuyu) vernacular TV or Radio. Two years experience in sell...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a luxury and bespoke Safari company, is looking for an experienced The successful candidate's main responsibility will be to service existing accounts and establis...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role The Senior Field Credit Collection Officer will be responsible to...
Job Ref. No: JAML020Role PurposeThe role holder will interact with customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service experience.Main ...
Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner Responsibilities Enterprise Risk Management (ERM) Desig...
About the Business Development Assistant role The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management. The successful candidate will be ideally required to start ASAP. Duties and Responsibilities Identify and acquire potential Agency Leaders (AL). Effect...
Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...
About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...