Content creator Anita Nderu feels cheated when it comes to her electricity bill.
Taking to her Insta Story Nderu claimed she had paid a total of Sh383,847 as an electricity bill for the year so far.
She went on to express her shock at the reality saying the amount is far too much than the expected figure.
According to Anita, their electricity bill ought to oscillate around Sh8,000 to Sh9,000.
"When I checked the bill this month I was shocked!!! Please note nothing has changed in our consumption all year. The months that we aren't even home our bill is higher than the months we are home. KPLC customer care please make this make sense."
"When I enquired you blamed it on our fridge, inflation, and the dollar. This is."
She added:
"And somehow our car which has a separate metre that we charge daily has cost us barely anything all year? Please make it make sense. For context, our bill used to be sh8,000-9,000 a month."
In August this year, KPLC denied claims that it exaggerated consumer electricity bills by up to 20 per cent of power not consumed.
The auditor general report to the National Assembly Committee on Energy showed Kenya Power exaggerated electricity bills to consumers.
Auditor General Nancy Gathungu said up to 20% of the electricity that was not consumed and billed is not reflected in KPLC's systems.
Gathungu noted a miscalculation of system losses by the utility firm was caused by arithmetic errors, outdated reports, faulty check meters, and discrepancies in existing check meters.
The Energy committee heard that KPLC did not countercheck invoices from Independent Power Producers (IPPs)
“There was a lack of primary access to the key indices, which limited the ability of IPPs and KPLC to independently verify the authenticity of prices in the invoices where such indices were applied. The risk from lack of access to these key indices means KPLC is limited in its oversight role of ensuring the submitted invoices were correct,” Gathungu's report continued.
The report added that Kenya Power has been passing electricity transmission losses to consumers, a loss the committee said should only be shared by KPLC and IPPs.
Kenya Power however refuted the claims saying power losses from the transmission are factored into the tariff.
"In the current financial year, the regulator has allowed system losses up to a maximum of 18.5%. Kenya Power meets the cost of system losses incurred above what is allowed," said KPLC in a statement.
