•Kakamega Water and Sanitation Company’s strategic plan envisages a reduction of unmetered water from the current 44 per cent to 36 per cent.
•The company plans to increase water production from the current 5,000 cubic meters to 8, 000 cubic meters per day by 2026.
Kakamega Water and Sanitation Company will reduce the amount of non-revenue water by 8 per cent and increase production by 60 per cent by 2026.
This is according to its five-year strategic plan.
The company’s strategic plan envisages a reduction of unmetered water from the current 44 per cent to 36 per cent.
Through illegal connections and leakages caused by dilapidated supply infrastructure, 2,200 cubic metres of water are wasted daily.
The company plans to increase water production from the current 5,000 cubic meters to 8, 000 cubic meters per day by 2026.
The company will do this through rehabilitation of existing water treatment infrastructure and automation of chemical dosing systems at the Tindinyo and Nambacha uptakes and rehabilitation of boreholes.
The company plans to increase water supply coverage from the current 58 per cent to 68 per cent and sanitation coverage from 14 per cent to 40 per cent.
This will be achieved through the expansion of the distribution network, increasing water storage capacity from the current 12,800m³ to 18, 300m³ and expanding sewer network coverage in the next five years.
Acting CEO Christabel Ashiono said completion of the Sh87 million, 5,000 cubic meters storage tank in Shinyalu will boost the supply.
“The company intends to arrest unmetered water through the development of an accurate customer database, address leakages, and illegal connections and ensure 100 per cent smart metering,” she said.
Ashiono spoke during the Kacwasco consumer summit at Golf Hotel in Kakamega on Friday.
Present at the event was company board of management chairman Laban Ayiro, water executive Rodah Masaviru and chief officer Philip Otenyo.
The company hopes to increase annual revenue from the current Sh 223 million to Sh 431 million by ensuring accurate meter readings and connecting more consumers.
The company reviewed its water and sewerage tariffs last year to improve revenue.
The strategic plan envisages increasing customer satisfaction from the current 71 per cent to 95 per cent through strengthening engagement with customers and investments.
This will improve the livelihoods of residents in low-income areas.
The company will spend Sh2.6 billion on water and sanitation infrastructure and 224.2 million on the reduction of unmetered water.
It will also spend Sh 261.5 million on operation efficiency, customer service and pro-poor interventions and Sh309 million on institutional strengthening.
Ashiono said that the company is implementing an Enterprise Resource Planning system to improve its operational efficiency.
“The system has integrated the finance, billing, customer services, procurement, and human resource modules among others to have real-time updating of information and ease of access of the data,” she said.
Ayiro said the county government is in the process of reviving all rural community water projects to ensure safe, affordable, reliable and accessible water for everyone.
He said the county is constructing a 5000 cubic metres water storage tank in Lirhanda.
It has also purchased containerised water treatment facilities at Likuyani, Nandamaywa and Musembe, purchased water meters and rehabilitated various boreholes.
This, he said, is aimed at increasing water services provision and connectivity.
Edited by Kiilu Damaris