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OKUMU: Doctors on the brink: Why we must act now to prevent physician burnout

Burnout among doctors is not just a personal issue; it's a public health emergency.

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by NICHOLAS OKUMU

Health12 September 2024 - 18:22
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In Summary


  • We, as patients and members of the community, can play a critical role in addressing this crisis.
  • We can show kindness and patience, advocate systemic changes and promote gender equity in healthcare

The burnout crisis among doctors isn't just a medical issue—it's a community issue. When our healthcare providers are overwhelmed and exhausted, it affects the quality of care that we, as patients, receive. This leads to longer wait times, higher healthcare costs and a greater risk of medical errors.

Imagine your doctor is so exhausted and overworked that they struggle to stay focused while treating you. Now imagine this is not a rare occurrence, but the norm. This is the grim reality many medical professionals face today.

A recent study from Kenya found that nearly half of young doctors are at high risk of burnout—a dangerous condition that threatens their well-being and the quality of care patients receive. It’s time we acknowledged this crisis and took action to support the people who take care of us.

Burnout among doctors is not just a personal issue; it's a public health emergency. According to the study conducted at Aga Khan University Hospital in Nairobi, 47.3 per cent of medical residents—doctors still in training—are at high risk of burnout.

This condition, characterised by emotional exhaustion, depersonalisation and a diminished sense of personal accomplishment, leads to severe mental and physical health problems. More concerning, burnout among doctors directly impacts patient care. When doctors are drained, they are more likely to make mistakes—mistakes that can have life-threatening consequences.

The problem is particularly acute for female doctors. The study revealed that 58 per cent of female residents reported high burnout levels compared to 35.6 per cent of male residents. This discrepancy suggests that female doctors might face additional pressures, possibly from juggling work with family responsibilities or dealing with gender biases in the workplace.

Regardless of gender, all doctors in high-stress specialties such as paediatrics, child health and surgery are particularly vulnerable to burnout.


We, as patients and members of the community, can play a critical role in addressing this crisis. Here are three ways we can help:

First, we can show kindness and patience. Every day, doctors deal with immense stress. A simple “thank you” or a little patience while waiting can significantly impact their morale. If your appointment is delayed or something doesn't go as expected, remember that doctors are often doing their best under challenging circumstances. Small acts of kindness can help alleviate their stress and improve their ability to provide quality care.

Second, we must advocate systemic changes. We must demand better working conditions for our doctors. This includes advocating reasonable work hours, adequate rest periods and access to mental health support. By supporting these changes, we not only help reduce burnout rates but also ensure doctors can provide the best care possible.

Finally, we should promote gender equity in healthcare. It is crucial to encourage healthcare institutions to address the unique challenges female doctors face. Implementing policies that support work-life balance and combat gender bias can help ensure all doctors, regardless of gender, feel supported and valued. This, in turn, will help reduce burnout rates and improve the overall healthcare environment.

The burnout crisis among doctors isn't just a medical issue—it's a community issue. When our healthcare providers are overwhelmed and exhausted, it affects the quality of care that we, as patients, receive. This leads to longer wait times, higher healthcare costs and a greater risk of medical errors. If we want a healthcare system that works for all of us, we must start by caring for those who care for us.

We are at a tipping point. Without immediate action, we risk pushing our doctors past their breaking point. The consequences will be felt not only in hospitals but also in every home that depends on quality medical care.

Let's not wait until it's too late to act. Show kindness, advocate change, and support our healthcare providers. Together, we can create a system that values and protects its most valuable asset—its people.

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