- NTSA recently adjusted its operating hours in efforts to clear the licences and number plates backlog.
- Processing of the plate takes seven days, NTSA says.
The National Transport and Safety Authority (NTSA) has issued a new update on how motorists can acquire the new generation number plates.
According to the agency, the application process has been "reduced to three simple steps".
Motorcycle or motor vehicle owners, it says, are required to log in to the E-citizen account, select the NTSA portal (new) then the motor vehicle and view.
The second step will require the applicant to click on motor vehicle services then reflective plate and select plate type and counter collection office.
Thereafter, you will need to attach the required documents in one PDF format.
A single reflective number plate goes for Sh1, 550 while a pair costs Sh3, 050.
Under the third step, you scroll down and tick the declaration box click preview and submit to pay for the plate and click complete.
You will then receive a collection notification through an SMS.
Processing of the plate takes seven days, NTSA says as it calls on those that have applied to collect it.
“We request motor vehicle owners who have received SMS alerts on collection of reflective number plates to visit the centres they identified during the application process,” it says.
The current fifth-generation number plates started in September 2020 with KDA 001A.
It was launched on August 30, 2022, by former Cabinet Secretary Fred Matiangi with Kenyans being given 18 months to apply for the new digital plates meaning Kenyans have until April 2024.
The government has, however, yet to disclose whether it will revise the earlier deadline.
The series will run from KDA 001A to KDZ 999Z.
NTSA recently adjusted its operating hours to clear the licences and number plates backlog.
In a directive given by the Authority's Director General, their offices will operate for about 11 hours, Monday to Friday.
The offices will also remain open for eight hours, for the next two Saturdays.