The National Transport and Safety Authority (NTSA) has issued a fraud alert
after receiving reports of scammers sending messages to members of the
public demanding payment of alleged traffic violation fines.
In a notice on Thursday, NTSA said the messages urge recipients to pay the
supposed fines through a link shared in the SMS, with a stated deadline.
The Authority clarified that the website referenced in the fraudulent
messages, ntsca.cc, is not affiliated with NTSA and advised Kenyans
not to engage with the platform.
“We have received reports of fraudsters sending fake traffic fines SMS to the public. We urge the public to avoid clicking the link, refrain from replying to the message and not submit any payments,” NTSA said.
“Please be informed that the website mentioned in
these messages *(ntsca.cc)* is not
affiliated with or operated by NTSA. We are actively collaborating with
relevant investigative agencies to address this issue.”
The public has been urged to take precautionary steps, including avoiding
clicking the link, refraining from replying to the message and not submitting
any payments.
NTSA advised anyone who may already have made a payment to contact their
bank immediately to block or reverse the transaction.
Recipients were further advised to delete the SMS from their devices.
NTSA stated that its official SMS short names are NTSA and 22847_NTSA.
It also reiterated that the agency’s only legitimate website is ntsa.go.ke.
For assistance or inquiries, NTSA encouraged members of the public to reach
out through its official email address: [email protected].
The alert comes a week after the agency issued a warning on a fraudulent
website used to con unsuspecting Kenyans seeking motor vehicle services.
On December 10, NTSA said the website claimed to offer motor vehicle copy of
records and logbook searches, warning that it does not belong to the authority.
"Alert: Mverified website does not belong to NTSA. If you have been
conned via this website, report the matter to the nearest police station,"
it said.
“Motor vehicle copy of records/ Search is applied for through http://serviceportal.ntsa.go.ke accessible
via the eCitizen platform, fee is Sh550, payable via your account and the
turnaround time is instant.”
The official copy of records required is a document that contains detailed
information on the motor vehicle.
The details that are contained in the search records are chassis and engine
number, details of the registered owner, make and model of the motor vehicle,
and year of manufacture and date of registration.
The client is required to log in to your E-citizen account, select NTSA
service portal (New), go to services, then click on motor vehicle copy of
records, and enter the registration or chassis number, search then submit.
One is then required to select payment mode and click on complete, and go to
application history and click on view to download motor vehicle copy of records.
After payment, the turnaround is immediate.
