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Judiciary restores parts of digital services after hitch

The Judiciary said intermittent access issues began on July 10, disrupting services due to external interference

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by PERPETUA ETYANG

News14 July 2025 - 18:43
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In Summary


  • The judiciary said they began the system resumption process, and partial restoration was achieved on Sunday, but fresh technical challenges were recorded on Monday, July 14.
  • As of 11:00 am Monday, the Cause List portal is fully accessible, enabling users to check daily court schedules via https://causelist.court.go.ke.
Chief Registrar of the Judiciary Winfridah Mokaya / FILE




The Judiciary has announced progress in restoring its digital services following days of technical disruptions that affected its e-Filing system and Cause List portal.

In a statement issued on Monday, the Judiciary said intermittent access issues began on July 10, 2025, disrupting services due to external interference.

The judiciary said they began the system resumption process, and partial restoration was achieved on Sunday, but fresh technical challenges were recorded on Monday, July 14.

As of 11:00 am Monday, the Cause List portal is fully accessible, enabling users to check daily court schedules via https://causelist.court.go.ke.

The Chief Registrar of the Judiciary, Winfridah Mokaya, said the e-Filing system is still experiencing intermittent outages, and the technical team is working to resolve the issues and restore full functionality.

“We will issue a further update once full system stability is achieved,” Mokaya said.

Users have been advised to follow the instructions provided and make use of alternative communication channels in the meantime.

Despite the disruptions, the Mokaya said judicial services have remained operational through contingency measures.

So far, 282 applications filed under certificates of urgency and time-bound pleadings have been received and are being processed through email.

In addition, the Mokaya disclosed that 2,256 criminal cases have been filed and processed during this same period using the alternative systems in place.

She reiterated that such disruptions are not uncommon, especially for systems that run on complex digital infrastructure.

“Like many digital platforms globally, our systems are occasionally susceptible to technical disruptions,” the statement read.

Users facing challenges are encouraged to contact the Judiciary through [email protected], [email protected], and [email protected].

Mokaya assured Kenyans of the Judiciary’s commitment to uninterrupted justice.

“The Judiciary remains committed to ensuring uninterrupted access to justice and thanks all court users for their continued patience, cooperation, and understanding.”

She said full restoration is the top priority and urged the public to remain alert for further updates. 

“We appreciate your continued patience and understanding.”

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