logo
ADVERTISEMENT
News05 April 2019 - 11:22

Kenya Power to shutdown prepaid system for 24hrs

The shutdown will enable migration of data

image
by The Star
Vocalize Pre-Player Loader

Audio By Vocalize

Kenya Power Company workers at a power substation.

Kenya Power prepaid system will be temporarily shut down from April 9 at  11pm to April 10 at 6pm.

In a notice on Friday, KPLC  said the shutdown will enable migration of data to a new hardware for improved service delivery.

"During this period our customers will not be able to purchase electricity tokens in our banking halls, prepaid pay bill number and via all other prepaid vending channels,' it noted.

KPLC urged their customers to purchase tokens early to avoid inconveniences from the shutdown.

Two months ago,Kenyans expressed their frustration over the delays in getting prepaid tokens from the Kenya Power and Lighting Company.

Some of the customers questioned why the company took so long to address the issue.

ADVERTISEMENT
logo

Follow us:
© The Star 2026. All rights reserved