Hospital customer care jobs in Kenya

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). Main Duties Monitoring standards of nursing care and other support services to ensure delivery of quality patient care D...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC faciliti...

1. Patient care: Provide holistic patient care, including physical, mental, and social wellbeing 2. Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. 3. Administer Medication: Administer prescribed medicine to patients either orally and parenterally and there offer monitoring patients for side effects. 4. Monitorin...

Reports: Nurse In charge -ICU Job Purpose Providing high standard of nursing care to critically ill patients in line with the hospital s policies and procedures and accountable for a shift in the section. Main Duties And Responsibilities Deliver direct patient care including but not limited to assessment, planning, implementation. Carry out specific tests, analyze, interpret, troubleshoot, and in...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provision of quality care and quality services in line with Avenue Healthcare s defined policies, protocols, procedures and standards. Key Responsibilities Accurat...

Job Objective/PurposeProvision of quality care and quality services in line with Avenue Healthcare's defined policies, protocols, procedures and standards.Key ResponsibilitiesAccurate and clear documentation of patient history, physical examination, investigations, and management.Initiate and maintain proper management and treatment of patientsAppropriate and early consultation and referral of pa...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nu...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit ...

Job Objective/PurposeProvide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.Key ResponsibilitiesWork with the clinical team to navigate patients through the childbirth journey, offering them quality care by;Ensuring good working relationship with all stakeholde...

Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC facilities, in line with the hospital s policies and procedures Key Responsibilities Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses a...

Enhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly. Access system to verify and confirm credit services that are applicable to corporate employees as per the account entitlement details. Check and verify patient data in the system and bill the corr...

JOB SUMMARY:To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family members.Support the implementation and maintenance the Hospital's computing needs and HMIS.KEY RESPONSIBILITIES:To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol ...

JOB SUMMARY:To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family members.Support the implementation and maintenance the Hospital's computing needs and HMIS.KEY RESPONSIBILITIES:To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol ...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care serv...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

Job Title: Clinical Officer - Paediatrics Reports to: Doctor In-charge Department: Clinical Operations Business Purpose/Objective: The job holder will be primarily responsible for providing quality clinical services to our clients and paediatric cases. About Jacaranda Maternity Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospit...

Reports:Nurse In-chargeJOB PURPOSEProviding high standard of nursing care to all patients in line with the Hospital's policies and procedures and achieving patient safety goals.MAIN DUTIES AND RESPONSIBILITIESDeliver direct patient care including but not limited to assessment, planning, implementation and evaluation of nursing interventions through professionalism and high standard of nursing car...

We are expanding to new locations and require additional Clinical Officer - Paediatrics. Reporting to our Doctor In-charge, you will take on responsibility of delivering quality customer service and maintaining superior patient satisfaction. Will you join us and help transform maternal and new-born health care in East Africa?EducationHigher Diploma in Clinical Medicine and Surgery PaediatricsDipl...

Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...

Monitoring standards of nursing care and other support services to ensure delivery of quality patient care Developing and implementing unit budget and ensuring operations are within the budget Addressing issues and concerns within the section to ensure both internal and external customer satisfaction Submitting monthly activity reports to the management Updating staff on health and safety require...

Purpose of Position:To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the legal-ethical framework of the nursing profession in a phlebotomy environment.Requirements:Relevant HPCSA/SANC registration (Required), Relevant Phlebotomy or Nursing qualification (Required)Required Experience:Experience as a Phlebotomist or similar posi...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

The Academic Model Providing Access to Healthcare (AMPATH) is built on a longstanding partnership between Moi Teaching and Referral Hospital, Moi University School of Medicine and a consortium of North American Universities led by Indiana University Purpose of Position: To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the lega...