Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...
Head of Customer Experience at Molars
Senior Manager Customer Experience at Rose Avenue Group
Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...
M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Manage patient and visitors queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the departments appropriately as recommende...
Customer Experience Operations Manager at BURN Manufacturing
Customer Experience Journey Architect at Equity Bank Kenya
Customer Experience and Marketing Analyst Manager at Vivo Energy
Brand Experience and Assets Executive at Zuri Health
Customer Experience Business Analyst at BURN Manufacturing
Senior Lead- Employee Experience at M-KOPA Solar
Experience Designer at NCBA Group
Assistant Manager, Customer Experience Contact Center at ICEA Lion Group
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...
The role will see you working within the Integration Engineering Team. As a specialist you will be responsible for developing, testing and supporting our integration solutions. You will contribute to the evolution and maintenance of our Enterprise Service Bus capability (ESB) and our new API Gateway. What You ll Be Doing Work with and contribute to Integration patterns and best practice Define de...
The main purpose:Report to the External Relations Officer in the following tasks:Support official Project management for the two EU funded projects. Liaise with other project teams benefitting from EU funds to prepare joint reports and documents.Work closely with the teams in Kakuma and Dadaab and in Nairobi on the implementation of the project activities.Ensuring that project reports and documen...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Summary The role will see you working within the Integration Engineering Team. As a specialist you will be responsible for developing, testing and supporting ...
UNDRR As the United Nations Office for Disaster Risk Reduction, UNDRR brings governments, partners and communities together to reduce disaster risk and losses to ensure a safer, more sustainable future. UNDRR (formerly UNISDR) is the United Nations focal point for disaster risk reduction. Summary This consultancy will support the roll-out of EW4All in Uganda, including identifying pertinent count...
JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.What you will be doing You will assist in developing the product vision,...
About UNDRR As the United Nations Office for Disaster Risk Reduction, UNDRR brings governments, partners and communities together to reduce disaster risk and losses to ensure a safer, more sustainable future. UNDRR (formerly UNISDR) is the United Nations focal point for disaster risk reduction. UNDRR oversees the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, suppor...
Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...
Responsibilities PATH s Grants Specialist will administer the financial, contractual, and compliance aspects of the grants for this project. Key responsibilities include but are not limited to the following: Manage all contractual responsibilities for subgrant agreements for project teams. Develop, negotiate, and monitor grant agreements. Review scopes of work and devise payment schedules and pay...
VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life. Summary The Global Senior Optometrist has an important role when it comes to increasing clinica...
Procurement job vacancies in Kenya. Overview The position is responsible for ensuring timely acquisition, supply/delivery, storage and disposal of goods and services, and logistics operations at optimum cost-effective levels and in an expeditious and efficient manner. Read>>Current Affairs Interview Questions in Kenya: 5 Tips to Answer Them Requirements Bachelor s Degree in Procurement and/or Sup...