Customer Support Manager jobs

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

CustomersEnsure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstationPeopleIdentify gaps to Retailer competencies and delivery of Customer Commitment; coach, support and advise Retailers with the aid of appropriate toolsEnsuring that the Retailer trains and develops their staff, focus on People in delivering the Customer Commitme...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

Job Description Working closely with the Regional Business Manager, and Senior Management, manages the Sales and Service Centre and offers leadership to staff in formulation and implementation of business growth and development strategies at the unit level. The job holder is expected to aggressively drive the center growth and profitability targets by identifying, developing and maintaining profi...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...

We are hiring IoT Sales Representatives to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as consumer electronics. We are looking for candidates who are technically skilled and familiar with embedded Linux and RTOS. We are expanding in all time zones, so we can accommodate candidates from almost any country as ...

RolesDeveloping sales strategies- create and implement sales plans to meet revenue targets.Building and managing sales team-Recruit, Train and manage the sales team.Customer relationship Management- build and maintain relationships with key customers, understanding their needs and providing solutions.Sales Forecasting and Reporting- analyze sales data to forecast future sales trends, track perfor...

Job Purpose:Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer CommitmentPrincipal Accountabilities:CustomersEnsure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstationPeopleIdentify gaps to Retailer competencies and delivery of Custo...

What you will do: The Secondary Marketplace Department at Watu operates using a dealership model. It is responsible for the storage, refurbishment, refinancing and sale of second hand assets. Team Management and leadership. Work closely with HR team to identify and recruit the right talent to the team as per the HR defined company process Manage daily performance of the team while Providing feedb...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class talent and counsel you towards a successful conclusion to the search process.Roles Developing sales strategies- c...

Job SummaryTo drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships, identifying new business opportunities, and implementing effective strategies to achieve organizational goals.To support Head of Islamic banking to drive Islamic Banking in Kenya by delivering high-quality support to Business, by pro...

Key Purpose StatementTo manage, lead and support the team so that manufacturing, quality and maintenance targets are achieved in the most cost effective and efficient manner.Key Duties & ResponsibilitiesDevelop plant business and implementation plans to ensure that customer service and productivity objectives of the Region and CCBA are metEnsure productivity and budgeting objectives are metWork c...

About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Roles Developing sales strategies- create and implement sales plans to meet revenue targets. Building and managing sales team-Recruit, Train and manage the sales team. Customer relations...

Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell s high quality products and services including supply reliability, technical expertise and unmatched customer service in the countries where we operate. Job Purpose: Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent del...

Job Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profi...

Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products ...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Manager, and Senior Management, manages the Sal...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationsh...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Key Purpose Statement To manage, lead and support the team so that manufacturing, quality and maintenance targets are achieved in the most cost effective and efficient manner. Key Duties & R...

Job DescriptionWithin the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out the following missions in the field of territory development and transport infrastructure (road, highway, rail, urban, energy, waste, water, industry, multimodal platform,...) and renewable ...