Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Customer Support Manager jobs in Nairobi

Listings from myjobmag.com, jobsinkenya.co.ke and 8 more

Specialist - Enterprise ICT Customer Support at Safaricom Kenya

    Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise ...

    Seen 5 days ago onkazitoday.com
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    Specialist - Enterprise IoT Customer Support at Safaricom Kenya

      Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Ente...

      Seen 5 days ago onkazitoday.com
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      Specialist - Enterprise ICT Customer Support

        JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal st...

        Seen 6 days ago onelevolt.co.ke
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        Specialist - Enterprise IoT Customer Support

          JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Enterprise customers...

          Seen 6 days ago onelevolt.co.ke
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          Field Sales Representative - Nairobi at Brites Management

            Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

            Seen 4 days ago onmyjobmag.com
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            Specialist - Enterprise Ict Customer Support At Safaricom Kenya

              JOB DESCRIPTIONReporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal sta...

              Seen 6 days ago onfindojobs.ke
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              Specialist - Enterprise Iot Customer Support At Safaricom Kenya

                JOB DESCRIPTIONReporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Enterprise customers ...

                Seen 6 days ago onfindojobs.ke
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                Corporate Channels Support Specialist At Ncba Group

                  Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities)% Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Prov...

                  Seen 7 days ago onfindojobs.ke
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                  Program Manager, Nairobi

                    Position Overview: DT Global is seeking a Program Manager based in Nairobi, Kenya to support the USAID-funded Inclusive Resilience in Somalia (IRiS) activity. The Program Manager will support overall operational, contractual, and financial management of the program and management of field office operational staff. This role will serve as a primary liaison between the field project team and the ho...

                    Seen 8 days ago onelevolt.co.ke
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                    Corporate Channels Support Specialist

                      Key Accountabilities (Duties and Responsibilities) % Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Provide Second and third Level technical & application Support for Mobile, MPESA and Internet Banking products family of systems and supporting environments Facilitate Digital Channels application performance tuning, application upgrades, documentation of procedures an...

                      Seen 9 days ago onfuzu.com
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                      Corporate Channels Support Specialist At Ncba Group

                        Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities) % Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Pro...

                        Seen 8 days ago onfindojobs.ke
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                        Sales Manager, (Western & Nairobi) At Space And Style Ltd

                          Job purposeThe overall purpose of this job is to drive sales in the assigned region in line the commercial strategy in order to contribute to business growth.Key duties and responsibilitiesManage the sales team in the assigned region and monitor field coverage activities in order to ensure that the team realizes set sales targets.Actively pursue, convert and close projects in line with set sales ...

                          Seen 6 days ago onfindojobs.ke
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                          Corporate Channels Support Specialist at NCBA Group

                            The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

                            Seen 9 days ago onjobwebkenya.com
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                            Sales Manager, (Western & Nairobi) at Space and Style Ltd

                              Space and Style Ltd is a Kenyan company that has been in operation since 2002, steadily growing to be at the forefront of supply of specialized building solutions. It is through the strength of our products that we have the potential to be market leaders in the building industry in Kenya and the region Job purpose The overall purpose of this job is to drive sales in the assigned region in line th...

                              Seen 7 days ago onjobwebkenya.com
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                              Customer Service Assistant at AMG Realtors

                                AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele.Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation is obtained at the point of engaging clients. Maintain an organized procedure for obtaining ...

                                Seen 4 days ago onmyjobmag.com
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                                Program Manager, Nairobi at DT Global

                                  DT Global, built on more than 50 years of experience from AECOM International Development, Development Transformations, and the Global Peace and Development (GPD) Charitable Trust, applies ingenuity, evidence, and passion to everything we do. Grounded in decades of technical expertise and leadership around the world, we incorporate rigorous learning and assessment in our program design process to...

                                  Seen 8 days ago onjobwebkenya.com
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                                  Enterprise Customer Success Manager APAC

                                    Onboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more.Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.Collaborate with Sales, Field Engineering and Support in developing and delivering...

                                    Seen 9 days ago onfuzu.com
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                                    Enterprise Customer Success Manager Apac At Canonical

                                      What your day will look likeOnboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more.Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.Collaborate with Sales, Field Engineering and Support ...

                                      Seen 8 days ago onfindojobs.ke
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                                      Enterprise Customer Success Manager APAC at Canonical

                                        We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. What your day will look like Onboard new customers and introduce them to our prod...

                                        Seen 9 days ago onjobwebkenya.com
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                                        Quality Coordinator for Customer Service

                                          YOUR MISSION Impact: Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Age...

                                          Seen 6 days ago onelevolt.co.ke
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                                          Customer Service Manager

                                            Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

                                            Seen 12 days ago onfuzu.com
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                                            Revenue Assurance Manager at KCB Bank Kenya

                                              Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

                                              Seen 4 days ago onmyjobmag.com
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                                              Junior Customer Success Manager APAC

                                                A strong focus on supporting customers by finding solutions to ticket requests.Enrich documentation about problem solving, Q&A, onboarding materials.Drive campaigns targeting multiple customers through digital touch-points and activities.Identify high potential as well as high risk customers from newly onboarded users or customersOnboard new customers and introduce them to our products and suppor...

                                                Seen 11 days ago onfuzu.com
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                                                Quality Coordinator For Customer Service At Glovo

                                                  YOUR MISSIONImpact:Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control.Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes.KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agent C...

                                                  Seen 6 days ago onfindojobs.ke
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                                                  Job Title
                                                  • Management
                                                  • Manager
                                                  • Support Manager
                                                  • Customer Support Manager
                                                  Location
                                                  • Nairobi
                                                  Job Scope
                                                  • Full-time
                                                  • Part-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
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