Customer Support Manager jobs

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Job DescriptionTo deliver Sales Volume, Profit and Market Execution targets in the assigned territory, growing the company business whilst building long-term Brand equity of the company Brand in Kenya.Roles & Responsibilities:Growing the company branded business whilst building the long-term brand equity in Kenya.Providing input and implement a year business plan.Define appropriate field sales an...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Your mission at Sistema.bio:The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams t...

Monitoring standards of nursing care and other support services to ensure delivery of quality patient care Developing and implementing unit budget and ensuring operations are within the budget Addressing issues and concerns within the section to ensure both internal and external customer satisfaction Submitting monthly activity reports to the management Updating staff on health and safety require...

What you'll doBuild cloud sales opportunities across our portfolio, selling the value of Oracle solutions. Promote Oracle products to customers and to cloud sales partnersCollaborate with our partners to drive sales across our wide tech portfolioDevelop sales plans, competitive information, and regional success storiesMeet with senior customer contacts to build lasting relationshipsUse your tech ...

Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...

Contribute to market research, including identifying market potential and finding potential leads, reaching out to new potential clients via cold calling, email, and LinkedIn communication;Build and maintain long-term relationships with new and existing customers through daily contact, making presentations, and frequent visits;Prepare commercial offers and ensure contracts to achieve assigned sal...

Contribute to market research, including identifying market potential and finding potential leads, reaching out to new potential clients via cold calling, email, and LinkedIn communication;Build and maintain long-term relationships with new and existing customers through daily contact, making presentations, and frequent visits;Prepare commercial offers and ensure contracts to achieve assigned sal...

Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit a Camp Manager. JOB PURPOSE As a Camp Manager, your primary responsibility is to ensure guest satisfaction and oversee staff development within established Quality Standards. You will play a pivotal role in ma...

Documentation and review of all existing processes and procedures, both manual and automated, mapping and highlighting all critical control areas, Assessment of compliance to existing policies and procedures, Evaluate existing internal controls adequacy within the company; and recommending corrective action, wherever applicable to prevent fraud, embezzlement, misappropriation, misuse, and wastage...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced fashion and store manager. Summary Our client is seeking a highly motiv...

\tDevelop and implement pricing strategies and policies in collaboration with senior management, considering market dynamics, competitive landscape, and customer demand. \tAnalyze pricing data and market trends to identify opportunities for pricing optimization, including adjusting pricing tiers, discounts, and promotions to maximize sales and profitability. \tCollaborate with sales and marketing...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

Premier Hospital is a specialized private hospital located in Nyali, Mombasa offering high-quality emergency, outpatient, and inpatient care. We have a patient-centered culture, and our approach is to provide comprehensive healthcare, which is focused on all aspects of the patient's health and overall well-being. Our service delivery model is anchored on Compassion, Care, and Competence. MAIN DUT...

Job Purpose StatementResponsible management, administration and coordination of finance department activities for the subsidiary. These will include continuous development and monitoring of internal controls, protecting and growing company assets, fostering operational efficiency, contribution to the implementation of company strategic initiatives, and facilitation of accurate and timely financia...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

What we are looking for We are looking for a dynamic individual who thrives on both the technical and commercial aspects of product management. This role is ideal for someone who enjoys working closely with engineering teams to define product requirements while actively supporting sales and demonstrations. What does the job involve Collaborate closely with engineering teams to define clear and ef...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...

Job Purpose Statement Deliver high quality and timely support to all customers and stakeholders seeking service from the Bank through any customer touch points relating to documentation of their approved Asset Finance facilities, in line with the Bank s strategic intent, its values and service standards as defined in its approved policies, procedures and processes. Ideal Job Specifications Academ...

Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Summary The role is responsible for ensuring operational efficiency to support ...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

What we are looking for We are seeking a highly ambitious individual specializing in B2B enterprise sales, with a focus on delivering software solutions to enterprise clients across Africa. The ideal candidate will have a strong desire to ascend to a regional sales leadership role within a global software company. What does the job involve Develop and execute strategic plans to achieve sales targ...