Call centre agent responsibilities

Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

JOB TITLE GERMAN SPEAKING CALL CENTER AGENTS NATURE OF JOB FULL TIME INDUSTRY CALL CENTER SALARY KSH 80,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and ap...

Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. The initial group was formed to mobilize savings among its members to inculcate the saving culture, though ...