Tue Apr 16 2024 15:30:20 GMT+0000 (Coordinated Universal Time)

Call centre agent responsibilities

German Speaking Call Centre Agents

Nairobi

    Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...

    29 days agofindojobs.ke
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    Arabic Speaking Call Centre Agents at Flexi-Personnel

    FlexiPersonnel - Nairobi

      Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

      30+ days agojobwebkenya.com
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      Call Center Teamleader At Ital Global

      Ital Global - Nairobi

        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

        30+ days agofindojobs.ke
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        Call Center Teamleader At Ital Global

        Ital Global - Nairobi

          About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

          30+ days agofindojobs.ke
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          Call Center Teamleader at Ital Global

          Ital Global - Nairobi

            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

            30+ days agojobwebkenya.com
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            Call Centre Agents. (Nairobi Region)

            Nairobi

              Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...

              30+ days agofindojobs.ke
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              Call Centre Representative - Kenya

              Burn Manufacturing - Kiambu

                About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

                30+ days agofindojobs.ke
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                Call Centre Representative - Kenya At Burn

                Burn - Kiambu

                  About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

                  30+ days agofindojobs.ke
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                  Call Centre Representative Kenya at BURN Manufacturing

                  BURN Manufacturing - Kiambu

                    BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                    30+ days agojobwebkenya.com
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                    Call Centre Agent at HCS Affiliates Group

                    HCS Affiliates Group - Nairobi

                      HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                      30+ days agojobwebkenya.com
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                      Call Centre Agent Job Old Mutual - Corporate Staffing Services

                      Old Mutual - Nairobi

                        Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                        30+ days agocorporatestaffing.co.ke
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                        German Speaking Call Centre Agents

                        Toplevelmanagement - Nairobi

                          Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

                          30+ days agofindojobs.ke
                          See more details

                          Call Centre Agent at Old Mutual Kenya

                          Old Mutual Kenya - Nairobi

                            Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                            30+ days agojobwebkenya.com
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                            Arabic Speaking Call Centre Agents At Flexi-Personnel

                            FlexiPersonnel - Nairobi

                              Duties and Responsibilities Assist our client's community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed, empathy and accura...

                              30+ days agofindojobs.ke
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                              Head of Customer Experience at ENGIE

                              ENGIE - Nairobi

                                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                                30+ days agojobwebkenya.com
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                                Call Centre Nurse Aide At Old Mutual Kenya

                                Old Mutual Kenya - Nairobi

                                  Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                                  30+ days agofindojobs.ke
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                                  Call Centre Nurse Aide at Old Mutual Kenya

                                  Old Mutual Kenya - Nairobi

                                    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                                    30+ days agojobwebkenya.com
                                    See more details

                                    Arabic Speaking Call Centre Agents at Flexi-Personnel

                                    FlexiPersonnel - Nairobi

                                      Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                                      30+ days agojobwebkenya.com
                                      See more details

                                      Head of Customer Experience at ENGIE

                                      Nairobi

                                        ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic obj...

                                        30+ days agojobwebkenya.com
                                        See more details

                                        Call Centre Nurse Aide at Old Mutual Kenya

                                        Old Mutual Kenya - Nairobi

                                          Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

                                          30+ days agojobwebkenya.com
                                          See more details

                                          Call Center Trainee/Agent at Salix Data

                                          Salix Data - Nairobi

                                            SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch. Responsibilities The holder of th...

                                            30+ days agojobwebkenya.com
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                                            Call Centre Agent Job - Corporate Staffing Services

                                            Nairobi

                                              Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                                              30+ days agocorporatestaffing.co.ke
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                                              Call Centre Agent

                                              Old Mutual - Nairobi

                                                Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                                                30+ days agofindojobs.ke
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                                                Call Center Agent

                                                Nairobi

                                                  Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                                  30+ days agofindojobs.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
                                                  Location
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract