Call centre agent responsibilities

The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of the duties and...

Newark Capital limited is a credit only microfinance institution that offers financial solutions to small and medium enterprise (SMEs). The company is recruiting for serious individuals with good...

Qualifications1 year experience in a call center or customer service environmentDiploma or Degree in public relations or any other related fieldKnowledge of administration and clerical...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. SALIX has a global footprint,...

Job Description The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of...

Salix has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most...

Call centre agent job, customer service jobs 2021, the incumbent shall be responsible for conversion of prospective students who have expressed interest to join the University. This shall be done...

Call center agent jobs, customer service jobs, jobs in Nairobi. Our client is one of the leading it solutions provider. They seek to hire a call centre agent who will be tasked with managing...

Call center representative job, current customer service jobs, title: call center representative home appliances, industry: electronics, location: Nairobi, gross salary: 35K 40k, our client is a...

Customer experience team leader jobs, customer service jobs in Kenya, title: customer experience team leader, industry: renewable energy, location: Nairobi, salary: 100k 150k, our client is a...

Salix has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most...

BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have...

Responsibilities: Handle call enquires for the doctors/ nurses and healthcare professionals Provide information and excellent customer service with regards to the healthcare industry Help doctors...

Responsibilities: Handle call enquires for the doctors/ nurses and healthcare professionals Provide information and excellent customer service with regards to the healthcare industry Help doctors...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. SALIX has a global footprint,...

Job Description The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of...

To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a...

Principle AccountabilitiesReceiving inbound customer calls and handling as per laid down procedures and observing call quality while raising Service Requests for escalations of issues that require...

Contact prospective customers by both telephone Vet lead list for warm and cold leads Up sell additional products as need arises Use CRM to track progress with new prospects Researching required...

Scope of work and deliverables: 1. Reminders and recovery checks to field team 2. Agent and farmer verifications - ensure that the agents and farmers have accurate information about Amana market 3....

Ensure the customer contact centre adheres to the defined CX vision, service standards and maintains high level performance lead and manage the staff at the customer contact centre to ensure the...

Key skills:1. A strong customer focus2. A keen eye for details.3. Problem-solving skills4. Ability to work under pressure5. Ability to deal with difficult clients6. Excellent team player7. Written...

Attend to customer service cases using the eCOA dedicated customer care line.Answer calls using the appropriate forms and trackers to record information and assist customers.Update all forms and...

Customer Service/ Sales Agent