Bank work experience

ResponsibilitiesAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own...

Job DescriptionTo manage assigned vanilla and structured REF Solutions across the deal lifecycle, ensuring clients needs are met and individual financial KPI's are achieved.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business Commerce/Civil Engineering/Finance and AccountingExperience RequiredLending - Real Estate FinanceInvestment Banking5-7 years Experie...

Job Summary:The Direct Sales Representative (DSR) will contact potential customers; contact potential clients, and work to sell them products and services offered by the Bank. They will also be required to handle basic customer issues and escalate where and when necessary.Key Responsibilities:Selling and cross-selling the Insurance products & Services to the publicsConvincing clients to take up i...

Job Summary:-Bank and Individuals business acquisition from bank and non bank clients, and ensure successful conclusion of underwriting and claims processing through comprehensive prospecting.To manage the Bank/individuals portfolio through provision of effective servicing and retention for securing additional business opportunities with them.To promote a positive image of PBK Takaful Brokers thr...

Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...

The purpose of the role is to monitor the core banking system ensuring optimal performance and availability including its interfaces and channels. Managing backup from various sources (i.e. systems, databases, servers) and ensuring successful retrieval and restoration upon request from business. Monitoring network and networked resources i.e ATMS to reduce downtime which reduces financial implica...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Summary Leads and supervises a team of sales consultants with the objective...

KEY RESPONSIBILITIES:Program Increment (PI) Planning FacilitationGain an understanding of product roadmap and priorities for the team for upcoming PIs.Use dashboards to track, verify & report content readiness against priorities and baseline capacity of teams. Collate the dashboards across scrum teams with scrum masters for a global view of all initiatives that are under execution.Facilitate meet...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: The objective of this role is to design business solutions and capabilities in alignment with the enterprise architecture developed by the Group Chief Architect...

Main Duties & ResponsibilitiesImplement sector strategy in line with the overall Sector Strategy.Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.E...

Key ResponsibilitiesManagement of Continual Service Improvement team and the liaison with all personnel responsible for Problem resolution.Managing Improvement to Technology Services.Employ quality management methodologies to learn from past achievement and mistakes. Ensuring that underlying causes of incidents are identified, and recurrences are prevented.Ownership and management of the Known Er...

KEY RESPONSIBILITIESImplement an effective knowledge management system and management information systems as a single and central source of truth for all programmes and administrative performance data for the Foundation.Develop and maintain standard operation procedures and/or processes to guide all Foundation programmes and projects on the management of the Foundation data throughout the data li...

Job DescriptionAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own ...

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Payments Application Support sta...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Summary To grow and retain client relationships as per allocated segment/s...

Job SummaryReporting to the Head of Digital Banking, the holder will create intuitive, visually appealing, and user-centered interfaces for digital products and experiences. Holders core role will be shaping digital experiences that meet & exceed user needs, drive engagement, drive activity and increase user stickiness to increase overall customer satisfaction. Role holder will have rich experien...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Program Increment (PI) Plan...

Key roles and responsibilitiesSupport the Bank's profitability and efficient debt recovery by aiding legal processes, negotiating with debtors, reviewing securities, managing legal costs, and expediting court case resolutions.Drive customer satisfaction by adhering to Service Level Agreements, provide timely feedback, and ensure compliance with consumer data protection principles.Review and draft...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Main Duties & Responsibilities Implement sector s...

Key Responsibilities Assess and communicate the impacts, trade-offs, risks, costs, benefits, and opportunities of IT solutions. Understand the bigger picture and assess all smaller technical components and solutions as a coherent part of the whole infrastructure. Documentation of business requirements and processes for business initiatives and projects. Build a holistic view of the Bank s strateg...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.Job Purpose: The lead recruiter is responsible for managing the end-to-end recruitment process, ensuring the organization attracts, hires, and retains the best talent. This role involves developing and implementing effective recruitment strategies, leading...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Management of Continual Serv...

Primary Role And ResponsibilitiesDefine the program's strategy to deliver innovative and fit-for-purpose financial products/services, and expand growth of financial institutions related to East Africa's agricultural sectorDesign and operationalize blended finance mechanisms to mobilize private capital for agricultural SMEs in East Africa.Provide technical leadership to increase access to tailored...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Responsibilities An outbound contact center role whose aim is to onboard an...