APPRECIATION

Mwananchi Credit offers interest holiday to mark customer week

This year’s Customer Service Week starts October 4 to October 8.

In Summary
  • It has also offered  a penalty waiver for all customers who come to regularize their loan accounts during  week.
  • This year’s Taxpayers Month is driven by the theme ‘Pamoja Twaweza.
A customer is attended to by Mwananchi staff during a past marketing event
Image: HANDOOUT

 Mwananchi Credit has announced an interest holiday for all clients who make loan applications in specific class categories for the first three months of repayment.

This part of the micro lender's initiative to mark  this year’s Customer Service Week  starting October 4 to October 8.

That means if you make your loan application during the Customer Service week, your interest repayments shall click in January 2022 with only the principal reflecting in the intervening period.

It has also offered  a penalty waiver for all customers who come to regularize their loan accounts during  week.

Announcing the offers, Mwananchi Credit’s marketing manager Boniface Ndonji  said the firm's growth over the last couple of years has been phenomenal and in big part has been simply due to loyal clients.

''As we seek to grow our Mwananchi client family, we also seek to give them have a soft landing, hence our reason to incentivize them with our interest holiday,''Ndonji said.

Mwananchi Credit is one of the few Micro Finance companies that has managed to grow tremendously during the last year despite the Covid-19 pandemic and this has been strongly linked to improvement of their customer service desk.

The Kenya Revenue Authority will on Monday launch the annual Taxpayer’s month to celebrate compliant taxpayers for their patriotic act of dutifully remitting their taxes.

The event, which is organized to appreciate taxpayers for their selfless contribution towards the country's development agenda, will be marked by a long month of customer-centric activities countrywide.

This year’s celebration is significant with KRA having managed to meet and surpass its collection target last financial year  after eight years wait.

Despite the prevailing economic circumstances brought about by Covid-19 pandemic, KRA posted  revenue performance of Sh1.67 trillion against a target of Sh1.65 trillion.

This year’s Taxpayers Month is driven by the theme ‘Pamoja Twaweza.’ 

The theme highlights the collective role and contribution of both taxpayers and KRA towards the current socioeconomic environment.