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Talking is a transaction

•The theory of Transactional Analysis was developed in the 1950s by psychologist Eric Berne to help people understand cycles of problematic interpersonal interaction •When there’s an imbalance in ego states - such as one person being the Adult and the other the Child - it can make for unproductive conversations over and over again

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by CHRIS HARRISON

Commentary19 March 2024 - 11:15
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I was in Cape Town last week with the good people of www.mygrow.me - on a mission to create a more emotionally intelligent world. Working in culture change, I realise many organisational cultures lack empathy so I am fully aligned with this ambition.

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