
Social Health Insurance Fund (SHIF) claims status
SHIF has been in operation since October 1, 2024.
If integrity becomes the backbone of Kenya’s health sector, then universal healthcare will cease to be a slogan and instead become a lived reality for millions.
In Summary
Kenya’s health sector is at a critical juncture.
As reforms such as the Social Health Authority (SHA) take
shape, recent claims have revealed how fragile the system remains without
integrity at its core.
Fraudulent practices
by hospitals and providers have undermined a program designed to bring
universal healthcare closer to citizens, exposing how easily even
well-intentioned policies can be derailed by ethical lapses.
Recent investigations by the Ministry of Health have exposed
the depth of malpractice among several hospitals and healthcare providers.
The fraudulent activities range from ghost admissions and
inflated claims to the unethical conversion of outpatient visits into inpatient
stays, all designed to siphon funds from the SHA.
These funds were meant for Kenyans in desperate need of
genuine medical attention.
Health Cabinet Secretary Aden Duale captured the gravity of
the scandal in stark terms, saying the culprits were “stealing from the sick
and the poor”.
His remarks underscored the gravity of the violations, not
mere errors, but deliberate actions that betrayed both the law and basic human
decency.
Such practices are not only criminal but morally
indefensible. They are a betrayal of the public trust.
Integrity is not an optional add-on in healthcare. It is the
bedrock upon which trust is built.
Every patient who walks into a hospital does so in a
vulnerable state, often in pain, sometimes desperate.
That vulnerability demands honesty and compassion from
healthcare providers.
When integrity is compromised, and profit takes precedence
over ethics, patients are left wondering whether treatments prescribed are
genuinely necessary or merely fabricated to pad invoices.
This breach of trust corrodes the very essence of
healthcare: the assurance that providers are acting in the best interest of
those they serve.
The consequences of fraud extend beyond individual cases.
Every shilling lost to false claims is a shilling that could have been used to
buy medicine, repair equipment, or pay healthcare workers.
In a system already struggling with drug stockouts,
equipment shortages, and overstretched personnel, such theft compounds existing
weaknesses.
The poorest Kenyans, who rely most heavily on public
facilities, bear the brunt of this dishonesty.
They are the ones who go without essential drugs, who wait
in long queues for overstretched doctors, and who pay the ultimate price when
care is delayed.
Yet, amid this crisis lies a rare opportunity for
transformation.
CS Duale has pledged to take firm action against those found
guilty, promising not only legal consequences but also the revocation of
licenses and closure of non-compliant facilities.
Such measures are essential to restoring public trust. They
signal that the Ministry will not turn a blind eye to malpractice and that
integrity remains central to Kenya’s health agenda.
Kenya is not the first country to confront corruption in
healthcare. Lessons abound from across the world, where strong oversight and
ethical accountability have been used to safeguard resources and rebuild trust.
Rwanda, through its Mutuelles de Santé community-based
health insurance scheme, has achieved near-universal coverage.
Its use of digital health records and strict accountability
structures has kept fraud at bay while ensuring equitable access to care.
Singapore, globally recognised for its zero-tolerance stance
on corruption, tightly monitors every claim under its Central Provident Fund
system, leaving little room for malpractice.
In the United Kingdom, the National Health Service has
established a dedicated Counter Fraud Authority tasked with investigating,
prosecuting, and recovering funds lost to fraud.
These models
underscore a critical point: integrity is not just about morality; it is about
designing systems that make corruption nearly impossible.
For Kenya, the lessons are clear. Reforms must include
stronger digital systems to track claims, enforce accountability, and reduce
loopholes. A dedicated anti-fraud unit within the health sector could mirror
the NHS model, focusing exclusively on rooting out corruption and ensuring that
stolen resources are recovered and redirected to patient care.
Community-based oversight mechanisms, revived and empowered,
could also act as watchdogs at the local level, ensuring that fraud does not
thrive in silence.
But system reforms alone will not suffice.
Restoring integrity demands a cultural shift.
Hospital administrators must enforce strict internal
oversight; healthcare professionals must recommit to their oaths of service;
and medical training institutions must elevate ethics to the same level of
importance as technical skills.
A new generation of health workers must understand that
integrity is not peripheral but central to their professional identity.
Equally important is the role of the public. Citizens must
be empowered to recognise and report unethical practices.
Whistleblowers need real protection, not just token
assurances, so that those who expose wrongdoing are not punished for their
courage.
Strengthened community health committees can provide a
platform for ordinary Kenyans to exercise oversight, ensuring the system
remains people-centred and accountable.
The scandal confronting the SHA is a wake-up call. It
reminds us that the success of universal health coverage is not only about
policy design or resource allocation but also about values.
If integrity is absent, the most well-funded and
well-designed systems will fail. But if integrity is entrenched, if leaders,
providers, and citizens alike demand honesty, transparency, and accountability,
then Kenya can indeed transform its health sector into one that delivers with
dignity, fairness, and effectiveness.
This is not a moment for half measures. The country must
seize the opportunity to build a culture of integrity, one that protects public
resources, upholds ethical standards, and ensures that no Kenyan is denied care
because funds meant for them were stolen.
The Ministry’s current resolve must be matched by unwavering
action, and counties, communities, and citizens must all play their part.
If integrity becomes the backbone of Kenya’s health sector, then universal healthcare will cease to be a slogan and instead become a lived reality for millions. The time to act is now.
Ahmed Sadik is a governance expert. He writes regularly on integrity, institutional accountability and public sector reforms
SHIF has been in operation since October 1, 2024.