Internet outage witnessed at major apps and websites/BBCA major internet outage has disrupted several popular apps and websites this morning, with Amazon confirming problems across its cloud computing arm, Amazon Web Services (AWS).
Services including HMRC have all reported issues, while some banks such as Barclays, Lloyds and the Bank of Scotland have also been affected. Monitoring site Downdetector recorded thousands of outage reports from users, indicating a widespread problem.
In an update on Monday, October 20, 2025, Amazon Web Services confirmed that engineers are working to identify the cause and restore functionality.
Amazon Web Services powers much of the online infrastructure behind global apps, websites and financial systems. A disruption in one region can quickly affect companies and users worldwide.
What's affected?
As of this morning, users on the Downdetector website have reported outages with the following websites: HMRC, BT, Bank of Scotland, Amazon, EE, Halifax, Lloyds Bank, My Fitness Pal, Playstation, NetworkRing, Sky, Snapchat, Virgin Media, Vodafone and Zoom
Others also reportedly affected:
Amazon Music, Amazon Prime Video, Amazon Web Services, Ancestry,
Asana, Atlassian, Blink Security, Canva, Clash of Clans, Clash Royale, Cloudflare,
Coinbase, Duolingo, Epic Games Store, Eventbrite, Flickr, Fortnite, Internet
Movie Database (IMDb), Jira, Life360, Peloton, Perplexity AI, Pokémon Go, Roblox,
Rocket League, Signal, Slack, Smartsheet, Square, Tidal, Wordle and Xero.
