There was a major traffic snarl-up towards the exit of Nairobi Westland's tolling center on Waiyaki Way on Monday.
The congestion witnessed at the tolling centers has been attributed by the influx of motorists opting to use cash and Manual Toll Cards(MTC) as their preferred mode of payment.
The Tolling Center officer was seen raising a placard directing motorists along the Nairobi Expressway.
Earlier, Transport CS James Macharia had urged motorists to register for the Electronic Toll Collection (ETC) cards for smooth use of the Nairobi Expressway.
Macharia said using cash to pay on the expressway is what is causing jams on the road.
“What we have to do now is ensure all motorists register for ETC cards, which are faster. Don’t go there with cash. Cash is what is creating jams on the exits,” he said.
ETC users have their cars installed with a communication device that is sensed once they get to the entry point, allowing them easy access.
MTC card users, however, have to receive a voucher at the entry point, which is used to calculate their charges based on the distance covered mounting to delay.
