DCI rolls out new system to speed up good conduct certificates processing

Kenyans applying for Police Clearance Certificates, commonly known as Certificates of Good Conduct, are set to benefit from faster processing following the rollout of a new biometric identification system by the Directorate of Criminal Investigations (DCI).

The DCI on Wednesday announced that it will officially launch the Multi-Biometric Identification System (MBIS)-ABIS Version 5 next Monday, July 20, 2026.

According to the agency, the new platform will significantly reduce waiting times for applicants by enhancing the speed and efficiency of processing police clearance certificates.

"DCI is set to revolutionise how you get your Police Clearance Certificate (Certificate of Good Conduct)," the agency said in a statement.

The DCI said the upgraded system has been designed to provide faster, smarter and more reliable services as part of ongoing efforts to modernise criminal records management.

"Starting Monday, July 20, 2026, we roll out the Multi-Biometric Identification System (MBIS)-ABIS Version 5, a game-changing platform built to fast-track processing and deliver faster, smarter service," the statement said.

The agency assured applicants that the new technology would improve the overall customer experience while reducing delays that have in the past affected the issuance of the certificates.

"No more long waits. Better technology. Better experience," the DCI said.

Police Clearance Certificates are among the most sought-after government documents, often required by employers, learning institutions, foreign missions and government agencies as proof that an individual has no criminal record.

The DCI did not immediately provide details on whether the new platform would affect application procedures or fees, but said more information would be released during the official launch.

The rollout of the upgraded biometric system forms part of the government's broader push to digitise public services and improve efficiency through technology.

It is a major upgrade aimed at improving service delivery.

The DCI urged Kenyans to await further communication ahead of the official launch, saying additional details on the implementation of the new system would be announced in the coming days.