NTSA vehicles/HANDOUT
The National Transport and Safety Authority (NTSA) has issued a fresh reminder to motor vehicle owners to collect their physical logbooks from its offices.
The authority has warned that unclaimed documents will be disposed of after six months in line with the Authority's policy.
In a public notice released on Tuesday, NTSA said motorists have only five months left before the deadline expires for logbooks printed and awaiting collection at its offices across the country.
The authority in a directive first communicated through a public notice on June 11, 2026, informed vehicle owners that it would no longer retain printed logbooks beyond six months.
"It is five months to the deadline, and we urge all motor vehicle owners who still have their logbooks at NTSA offices to collect them as soon as possible to avoid any inconveniences," the notice states.
According to NTSA, all uncollected logbooks will be disposed of after the six-month period in accordance with the Authority's policy.
The Authority warned that failure to collect the documents could disrupt access to key services, noting that applicants seeking services requiring a vehicle logbook must attach the current or original logbook to their applications.
"Clients will not be able to access services that require a copy of the logbook without attaching the current/original logbook in their application," NTSA said in the earlier public notice.
Motorists collecting their logbooks have been advised that the service is free of charge. However, they must present the previous logbook together with a valid identification document at the collection centre or NTSA office for verification.
"Collection of logbooks is free. Carry the previous logbook and present your identification document at the collection centre/NTSA office for verification purposes," the Authority said.
To facilitate the exercise, NTSA said motorists can collect the documents from all its offices and Huduma Centres nationwide during official working hours.
The Authority also encouraged members of the public to seek assistance through its official communication channels, including email, telephone contacts and social media platforms.
Additionally, NTSA directed motorists to its online service status platform, where they can confirm whether their driving licences, logbooks or number plates are ready for collection before visiting its offices.
The Authority urged all affected vehicle owners to collect their logbooks before the deadline to avoid inconvenience and possible disposal of the unclaimed documents.
