Launch of Biometric Health Identification./SHA
For 56-year-old Margaret Achieng’ from Kisumu, a simple
hospital visit used to come with a lot of stress—carrying a file, waiting in
long queues, and worst of all, remembering a code sent to a mobile phone she
barely understood.
“I lost out on treatment once because I couldn’t retrieve an OTP on time,” she recalls. “They told me I had to go back and get another code, and I just gave up.”
