The Kenya Railways has denied reports that 10 out of 11 Diesel Multiple Unit (DMU) trains bought in 2020 have broken down and only one is operational.
According to the management, all 11 DMUs are fully operational and in good condition.
This followed a report by a local daily that they were not working, except for one.
Kenya Railways said the DMUs also run daily as scheduled by the Kenya Railways.
"Whereas Kenya Railways appreciates the interest of the reporter in informing the public, it is evident that the information is not a factual representation of the Railway Standard Operating Procedures.
"Further consultation as required by good journalism ethics was indeed necessary, through the official Kenya Railways communication channels," the management said.
The DMUs which operate under the Nairobi Commuter Rail service were bought at Sh2 billion by former President Uhuru Kenyatta's administration.
The Kenya Railways management added that it undertakes regular maintenance on the DMUs as well as other locomotives to ensure safety and comfort for their customers.
"In line with our standard operating procedures, we are bound to recall and detach locomotives and or coaches including the DMUs for routine maintenance, which takes place at the Nairobi Railway Central workshop."
It further clarified that while the DMUs were meant to serve the Nairobi-Syokimau and Embakasi routes due to the high number of customers in Syokimau, it was designated for the Embakasi route.
Kenya Railways said they are in the process of acquiring new high capacity Diesel Electric Multiple Units (DEMUs) with a sitting capacity of 1,200 people.
This, it said, is in the second phase of the Kenya Railways Commuter Rail Master plan.
Phase one saw the acquisition of the DMUs.