Equity Bank has reported technical disruptions affecting select branches within their network.
In response to this issue, the bank has assured its valued customers that its dedicated technical team is diligently working to resolve the problem at hand.
“Kindly bear with us as the technical team works to restore the services," Equity.
During this period, clients may experience intermittent challenges with their banking services.
Equity Bank anticipates that these disruptions may persist for a short duration.
In light of these circumstances, the bank is taking proactive measures to ensure customers have alternative avenues to access their accounts.
To mitigate any inconvenience caused, Equity Bank has provided several accessible options.
Customers can securely manage their accounts by dialing *247# on their mobile devices.
The USSD solution enables customers with any mobile device, to gain access to financial services regardless of the device make or sophistication.
Additionally, the bank offers the convenience of Equitel and the Equity mobile application, both reliable platforms for conducting banking transactions.
Equity Mobile App is a new mobile banking app that replaces the old EazzyBanking App.
The app offers a new-age digital user experience.
Customers can also access their accounts seamlessly through the Equity website.
“You can access your account conveniently through *247#, Equitel, Equity Mobile App, or Equity Online,” Equity directed.
Equity Bank deeply regrets any inconvenience that may arise from these unforeseen technical difficulties.
The institution is committed to maintaining transparency and providing regular updates as its technical team diligently works towards a swift resolution.
