The Kenya Kwanza has surpassed its target in digitisation of government services.
Cabinet Secretary for Information, Communications, and Digital Economy Eliud Owalo on Monday revealed that his ministry has fully digitised 5,084 services as of July 31, 2023.
"As of July 31, 2023, the Ministry had identified 9,362 government services. Out of this number, the Ministry has fully digitalised 5,084 services," he said.
President William Ruto last year announced that by June this, 5,000 out of 7,000 government services should be digitised.
Going further, CS Owalo announced that another 2,555 services are partially digitalised.
"The digitalisation priority sectoral areas are health, lands, Kenya Revenue Authority, transport, education, border control and citizen services," he added.
The CS further highlighted that when the ministry took over the e-citizen platform, only 350 services had been onboarded.
However, Owalo didn't mention how many services are now available on the e-citizen platform
Last December, the government announced that all payments for government services shall be made through the e-citizen portal.
Treasury Cabinet Secretary Njuguna Ndung’u gazetted the portal to be the official government digital payment platform.
All payments for government services are progressively made through eCitizen.go.ke.
The official government pay bill number is 222222.
President Ruto said Kenyans should be able to pay for government services from the comfort of their homes without necessarily going to places physically.
He said digitisation is already making huge strides to seal loopholes in matters collecting tax.
Government payments going digital are aimed at increasing revenue collection and minimising the cost of collection and enhancing service delivery.
