Speaking during the exercise, Oluga said Huduma Mashinani was conceived in December 2024 through a collaboration with Attorney General Dorcas Oduor as an “all-of-government” approach designed to take public services to citizens who lack information or easy access to state offices.
“Huduma Mashinani is a deliberate last-mile social equity model. It is meant to reach communities that are often left behind, ensuring no Kenyan is excluded from government services because of distance, cost or lack of awareness,” Oluga said.
In Nyakach, residents accessed a wide range of services under one roof, including birth certificate and national identity card registration, marriage registration, passport applications, legal aid, DCI services and voter registration.
Medical services were also provided alongside Social Health Authority registration and enrolment with the National Employment Authority.
The PS said the outreach also prioritised public health education as the government confronts what he described as a “triple burden” affecting young people and families, teenage pregnancies, rising HIV infections among the youth and persistent cases of gender-based violence.
“We are not only offering documents and registrations. We are also promoting health, prevention and awareness, because sustainable development starts with healthy and informed communities,” he noted.
A section of Huduma centre staff helps process documents during the outreach programme to Nyakach Sub-County, Kisumu County/COURTESY Huduma Mashinani has steadily expanded its footprint across the country, with previous editions held in areas such as Muhoroni, Chepsaita, Alego Usonga, Rarieda, Butere and Kinango, among other remote villages.
According to Oluga, each stop has drawn thousands of residents eager to participate in government programmes aligned to the Bottom-Up Economic Transformation Agenda championed by President William Ruto.
He said the strong turnout was evidence that taking services closer to the people restores trust in public institutions and empowers citizens to participate fully in national development.
Oluga thanked national and county government agencies, administrators, community leaders and volunteers for supporting the initiative and ensuring services reach those who need them most.
“Huduma Mashinani is proof that when government works together and listens to communities, we can deliver dignity, opportunity and hope at the grassroots,” he said, adding that more editions would be rolled out nationwide in the coming months.
