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Eldoret residents question city status amid broken promises

The growing frustration has sparked debate on if Eldoret was ready for city classification

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by LUIZA AKINYI

Rift-valley22 September 2025 - 09:49
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In Summary


  • The County Government of Uasin Gishu has come under scrutiny, with citizens questioning its commitment to transforming Eldoret into a functional urban centre.
  • The growing frustration has sparked debate on whether Eldoret was ready for city classification in the first place.
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President William Ruto and his Deputy Rigathi Gashagua in Eldoret for the Conferment of City Status
A growing sense of dissatisfaction is sweeping through Eldoret, as community members call for a rollback of the town’s recently awarded city designation, citing unfulfilled expectations and stalled improvements.

After being declared Kenya’s fifth city in 2023, optimism was high among residents who anticipated a wave of progress. However, a year on, many believe the transition has been purely ceremonial, with little to show in terms of development.

“We were told this upgrade would bring progress—modern roads, better housing, and more organized services—but nothing has changed,” lamented Sarah Chebet, a resident of Langas. “We are still grappling with the same old problems.”

Local traders and small business owners have also voiced their disappointment. Many feel the promise of better markets, improved sanitation, and enhanced public transport has not materialised.

"City status was supposed to bring order and opportunities," said Peter Otieno, a matatu operator. "But instead, we're stuck with chaotic traffic and broken infrastructure."

The County Government of Uasin Gishu has come under scrutiny, with citizens questioning its commitment to transforming Eldoret into a functional urban center. Some argue that the leadership rushed the city status push without putting the necessary groundwork in place.

“You can't just call a place a city without proper planning and execution,” said local activist Faith Kirwa.

“We need action—not empty titles.”

The growing frustration has sparked debate on whether Eldoret was ready for city classification in the first place. Critics argue that instead of fast-tracking development, the new label has increased pressure on already strained services.

Eldoret’s youthful population, in particular, feels let down. Many had hoped for employment opportunities, better education facilities, and technological advancement — all of which have failed to take shape.

As dissatisfaction deepens, some residents are now boldly suggesting that Eldoret would be better off reverting to a municipal town, where public expectations are more aligned with the reality on the ground.

With mounting calls for transparency and accelerated reforms, Eldoret’s future as a thriving urban hub now depends on whether county leaders can match the lofty promises made during the city status celebrations with meaningful results.