Working in a call center environment

Salary: Kshs 30k, Our client is a leading tour operator in Kenya and the best tour and travel agency for safaris packages. They are looking to hire a Customer Service Representative who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best pra...

About the Role: BURN is seeking a skilled and experienced Data Engineer or Data Pipeline System Designer to develop & deploy the articulated solution. The role involves designing and deploying an end-to-end data pipeline system that centralizes data from various sources and enables data professionals to easily query the data. Additionally, the system should allow users to easily pull up all relev...

Established in 2019, the Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) was created to address these four crises, maximizing impact for change at key points in the food system. REF:103496- Intern-IT Operations & Service Desk About the position The Intern will perform IT Operations and Service Desk tasks using established standard operating proced...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

The Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. What you would be expected to do Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction i...

The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and will lead the Center's Global press outreach. She/he/they will oversee the creation and implementation of press strategy for the Center's global work, and ensure the continued presence of the Center in high-profile media, influencing public discourse on reproductive health and...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

An effective telesales agent must be an excellent communicator and possess superior people skills. They must be confident and comfortable selling over the phone as well as tackle client complaints and doubts. Requirements Diploma in Sales, Marketing, Business Administration or any business-related field 2 years working in a telesales environment Experience in the microfinancing or financial servi...

Job Description Reporting to the Head of Technology Infrastructure, the candidate will be responsible for LAN and WAN Management, Capacity planning and maintenance, Securing Network Operations, Set up and operation of adequate Network Monitoring and Reporting Capabilities. The candidate will also support the IP Telephony and Contact Center environment as well as perimeter, data center network sec...

Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and wil...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

Customer Service Jobs In Kenya. About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol ...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Summary An effective telesales agent must be an excellent communicator and poss...

Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Job Description Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management Support the Regional Manager in recruitment issues and conduct staff interviews as required Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required Maintain and update local site ...

At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. Key Responsibilities Act as Line manager for all test centre st...

Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. The initial group was formed to mobilize savings among its members to inculcate the saving culture, though ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic obj...

Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role We re looking for qualified and enthusiastic custo...

Customer Service Jobs In Kenya. Contact Centre Officer, Kimisitu SACCO . Kimisitu SACCO is seeking to recruit a dynamic, self-driven, and result-oriented individual to join our team in our fast paced, modern work environment, to fill in the position of Contact Centre Officer. Position Summary You will be responsible for providing and promoting a professional, high quality frontline customer focus...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world. BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the Role: BURN is seeking a skilled and experienced Data Engineer or Data Pipeline System De...