Customer Experience Specialist at deepAfrica
We are looking for a Customer Care Executive responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner.
Job Purpose:The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy.Key Duties and Responsibilities:Technical and Operational ResponsibilitiesDevelop and impleme...
Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...
Head of Customer Experience at Molars
Senior Manager Customer Experience at Rose Avenue Group
Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...
M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Manage patient and visitors queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the departments appropriately as recommende...
Customer Experience Operations Manager at BURN Manufacturing
Customer Experience Journey Architect at Equity Bank Kenya
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Brand Experience and Assets Executive at Zuri Health
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Senior Lead- Employee Experience at M-KOPA Solar
Experience Designer at NCBA Group
The role will see you working within the Integration Engineering Team. As a specialist you will be responsible for developing, testing and supporting our integration solutions. You will contribute to the evolution and maintenance of our Enterprise Service Bus capability (ESB) and our new API Gateway. What You ll Be Doing Work with and contribute to Integration patterns and best practice Define de...
Assistant Manager, Customer Experience Contact Center at ICEA Lion Group
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Summary The role will see you working within the Integration Engineering Team. As a specialist you will be responsible for developing, testing and supporting ...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...
Laboratory & Allied is a renowned company that has many years of experience in developing and manufacturing branded pharmaceutical products. We are committed to offering the highest quality products to treat diseases, enhance health, and improve the quality of life for patients and their families. Requirements: Two or more years of experience mining data as a data analyst Proven analytical skills...
Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...
Job Description Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Cle...
VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life. Summary The Global Senior Optometrist has an important role when it comes to increasing clinica...
Procurement job vacancies in Kenya. Overview The position is responsible for ensuring timely acquisition, supply/delivery, storage and disposal of goods and services, and logistics operations at optimum cost-effective levels and in an expeditious and efficient manner. Read>>Current Affairs Interview Questions in Kenya: 5 Tips to Answer Them Requirements Bachelor s Degree in Procurement and/or Sup...