Tue Nov 28 2023 09:30:10 GMT+0000 (Coordinated Universal Time)

Work with no experience

Client Experience Specialist

NTT - Nairobi

    Client Experience Specialist

    brightermonday.co.ke1 day ago
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    Customer Experience Designer Job - Corporate Staffing Services

    Absa Bank - Nairobi

      Customer Service Jobs In Kenya. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career Development Portal: Wherever you are in your career, we are here for you. Des...

      corporatestaffing.co.ke2 days ago
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      Customer Experience Designer at Absa Bank Limited

      Absa Bank - Nairobi

        Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary The bank is on a Customer Experience Transformation with an aim of clearly defining end to-end customer journeys that improve interactions with our c...

        jobwebkenya.com3 days ago
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        Customer Experience Officer

        Premier Hospital - Mombasa

          Ensuring every customer of premier hospital receives the premier experience.Manning the customer experience desk, handling inquiries and information management in line with customer requirements.Responsible for facilitation of smooth operations in the Outpatient department ensuring a Conveyor belt like, cynical movement of patients in the shortest time possible.Ensuring the accurate use and compl...

          fuzu.com6 days ago
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          Executive, Customer Experience at Heritage Insurance

          Jobs in Kenya - Nairobi

            Job Description Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Key Responsibilities Provide high level customer experience and maintain quality standard in daily operations Conduct service and communication checks on daily basis to refer or resolve any requests from customers launched through communication channels Respond to...

            kazitoday.com6 days ago
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            Executive, Customer Experience at Heritage Insurance

            Heritage Insurance - Nairobi

              At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...

              jobwebkenya.com7 days ago
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              Customer Experience Executive at Heritage Insurance

              Heritage Insurance - Nairobi

                At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...

                jobwebkenya.com7 days ago
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                Head of Customer Experience & Loyalty

                Kenya Airways - Nairobi

                  Lead a high-performance Customer Experience team offering strategic directionto key goals and a customer centric approach to the business for optimumcustomer experience delivery.Develop and implement strategiesfor the continuous improvement of Customer experience along the customerjourney, Customer conversion and retention.Develop and implement customer servicestandards across the organization.Es...

                  fuzu.com8 days ago
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                  Client Experience Officer Job - Corporate Staffing Services

                  Imara Hospital - Nairobi

                    Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...

                    corporatestaffing.co.ke10 days ago
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                    Customer Experience Executive at Premier Hospital

                    Jobs in Kenya - Nairobi

                      Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...

                      kazitoday.com8 days ago
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                      Principal, Marketing/Member Customer Experience Officer

                      National Social Security Fund NSSF - Nairobi

                        Participate in brand building activities through extensive member education using media, road shows and sponsorships;Support Customer Service initiatives to ensure customer satisfaction;Keep inventory and oversee the distribution of marketing and sensitization materials to the branches/regions;Support branches and regions with their marketing activities;Participate in event management;Draft repor...

                        fuzu.com9 days ago
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                        Customer Experience Executive at Premier Hospital

                        Premier Hospital - Mombasa

                          Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

                          jobwebkenya.com9 days ago
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                          Customer Experience Executive Job 2023 - Corporate Staffing Services

                          Premier Hospital - Nairobi

                            Customer Service Jobs In Kenya. Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And Responsibilities Ensuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various ways to humanize patient experience based on feedback from individual patient...

                            corporatestaffing.co.ke9 days ago
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                            Head of Customer Experience & Loyalty at Kenya Airways

                            Kenya Airways - Nairobi

                              Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Drive Kenya Airways Customer Experience Strategy and initiatives to improve Customer relations, service delivery and customer loyal...

                              jobwebkenya.com10 days ago
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                              Client Experience Executive at Crystal Recruit

                              Jobs in Kenya - Nairobi

                                Job Description Responsibilities: Provide professional advice to clients about the company's services, ensuring that clients are fully informed about the company's value propositions. Actively listen to each client, take note of their specific needs, preferences, concerns, and use this information to provide personalized recommendations and ensure their individual needs are met. Keep track of rep...

                                kazitoday.com10 days ago
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                                Customer Experience Lead Job - Corporate Staffing Services

                                - Nairobi

                                  Reporting to : Managing Director,Salary : 60,000 70,000 Kshs,You shall be responsible for ensuring that our customers have exceptional experiences throughout their journey with our products and services. You shall oversee the entire customer experience lifecycle, from pre-purchase interactions to post-purchase support and be business oriented while carrying out your duties.Responsibilities: Defin...

                                  corporatestaffing.co.ke13 days ago
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                                  Client Experience Executive at Crystal Recruit

                                  Crystal Recruit - Nairobi

                                    Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Responsibilities: Provide professional advice to clients about the company s services, ensuring that clients are fully informed about the company s value propositions. Actively listen t...

                                    jobwebkenya.com11 days ago
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                                    Customer Experience Manager

                                    Bridge Talent - Nairobi

                                      Lead & Drive customer experience value chain for Customer Obsession & Loyalty.Build our Brand and Inspire Customer Loyalty & Obsession.Rebrand customer experience models and generate efficiencies thereof.Deliver exquisite Client Digital Experiences.Ensure the Quality and Profitability of our Client Relationships.Deliver Omni-channel solutions to client messaging & reach Routine & Complex needs.Tr...

                                      fuzu.com13 days ago
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                                      Assistant Manager Customer Experience at Jubilee Insurance

                                      Jubilee Insurance - Nairobi

                                        Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring...

                                        jobwebkenya.com11 days ago
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                                        Client Experience Specialist

                                        NTT - Nairobi

                                          MAIN RESPONSIBILITIES:Lead discovery sessions to deeply understand the current customer experience today, perform research with our Crew and Clients to understand more, and work cross-functionally to define the future state.Apply design thinking in collaborative environments to innovate and improve the Crew and Client Experience.Use Voice of the Customer Program and operational data to gain insig...

                                          fuzu.com14 days ago
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                                          Senior Assistant, Marketing/Member & Customer Experience Officer

                                          National Social Security Fund NSSF - Nairobi

                                            Answer phone calls from customers and responding to customer inquiries and complaints;Research on required information using available resources;Provide customers with the service and product information;Identify, escalating priority issues and reporting to the high-level management;Route inbound calls appropriately.

                                            fuzu.com10 days ago
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                                            Customer Experience Officer Job Aug 2023 - Corporate Staffing Services

                                            Madison Group - Nairobi

                                              Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

                                              corporatestaffing.co.ke13 days ago
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                                              Customer Experience Officer Job 2023 - Corporate Staffing Services

                                              Rafiki Microfinance - Nairobi

                                                The main responsibility of the job holder will be to provide efficient and effective customer service through the bank s communication channels to internal and external customers with utmost level of consistency and quality.Job Description Handle phone calls, emails, live chat messages, SMS texts, and support tickets for the bank.Attend to Communication via other forms of Media such as social med...

                                                corporatestaffing.co.ke13 days ago
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                                                Customer Experience and Admin Assistant Job - Corporate Staffing Services

                                                Username Investment - Nairobi

                                                  Job Description Proper handling of front office roles and ensure First Class Customer Experience at all times.Timely escalation rate of customer enquiries and complains to relevant persons and ensures closure. Share product knowledge to customers.Conduct after sales surveys and compiling of reports/complaints/recommendations to help the company improve customer experience.Contact clients who visi...

                                                  corporatestaffing.co.ke13 days ago
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