service support analyst

Job Purpose:This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior customer service from the Director's office.Key responsibilities:Manage the Director's work operations by documenting and communicating needed actions to business leaders, EXCO, Management and other stakeholders.Proactively determine continuing needs of the Di...

Job Description PRIMARY RESPONSIBILITIES Parts Sales Engage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proactively generate new sales opportunities with irregular and inactive customers through cold calling and upselling. Process parts sales orders through the retail counter and workshop efficiently. Coll...

Job Description Role Summary We are looking for an Operations Analyst who will work with the Operations Associate and Senior Manager for Strategy & Operations to help design and continuously improve the systems and processes that enable Global Client Solutions (GSC) to successfully achieve its vision. The GCS team is a globally distributed team of over 60 individuals. The team sits at the heart o...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior ...

Role SummaryWe are looking for an Operations Analyst who will work with the Operations Associate and Senior Manager for Strategy & Operations to help design and continuously improve the systems and processes that enable Global Client Solutions (GSC) to successfully achieve its vision.The GCS team is a globally distributed team of over 60 individuals. The team sits at the heart of how we define "w...

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. PRIMARY RESPONSIBILITIES Parts Sales Engage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proacti...

The Tony Blair Institute for Global Change supports political leaders and governments to build open, inclusive and prosperous societies in a globalised world. We do this through developing policy and advising governments. Role Summary We are looking for an Operations Analyst who will work with the Operations Associate and Senior Manager for Strategy & Operations to help design and continuously im...

Key roles and responsibilities:At KPMG, you'll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to:Drive growth through sales enablement to achieve the firm's digital transformation strategy and vision.Defining our sales enablement strategy, selecting tools, and developing processes t...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustaina...

Job DescriptionJob Purpose.To implement a pro-active fraud prevention plan within Stanbic Kenya through a fraud awareness programme designed to mitigate fraud risk and loss.Job Functions.Fraud Awareness & Communication:Develop and disseminate fraud awareness materials (including training programs) to staff and customers as per Fraud sensitization timetable.Design and maintain content for training...

Located at China Centre (along Ngong Road), The Luton Hospital is a highly reputable and trusted Level 4 private medical service provider known for its quality specialist health care. We are a state-of-the-art, ultra-modern inpatient and outpatient medical facility that continues transforming lives through continuous evidence-based medical practice; from competitively thought through wellness pac...

Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Summary The Senior Research Analyst is responsible for day-to-day client liaison in terms of queries and feedback. Input into proposals and research design. He/She will manage and oversee projects, ensuring t...

Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...

Welcome to Credable! We are a team who believe in a purpose changing the face of banking for millions of people who have been left outside of the digital economy. A team of Techies, Foodies, Travellers, and Explorers, wanting to make a difference and make a mark on the African continent . Picture not being able to store your earnings securely, transmit or receive money over great distances, acqui...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

Job Description JOB DESCRIPTION Reporting to the Team Leader Cyber Defense Centre (CDC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets,...

JOB DESCRIPTIONReporting to theTeam Leader Cyber Defense Centre (CDC),the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets, and escalate any k...

Job Description How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environ...

How can you make a difference?Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ken...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Team Leader Cyber Defense Centre (CDC), the s...

UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication T...