Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...
Be proactive with customer success by driving regular audits as per the SLA expectations - By the end of Q2 2024Ensure customer support is a high performing team by conducting and highlighting training needs analysis (TNAs) and support in refresher training on a need basis - By the end of Q2 2024Develop our representatives into the best customer service team in the industry by tracking their perf...
Located at China Centre (along Ngong Road), The Luton Hospital is a highly reputable and trusted Level 4 private medical service provider known for its quality specialist health care. We are a state-of-the-art, ultra-modern inpatient and outpatient medical facility that continues transforming lives through continuous evidence-based medical practice; from competitively thought through wellness pac...
Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...
Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...
The United Nations Office for Project Services is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners in the aid world.Functional Responsibilities: Systems analysis Systems, Data Analysis and design Systems Maintenance and high level Support Documentation and Training Gathe...
Welcome to Credable! We are a team who believe in a purpose changing the face of banking for millions of people who have been left outside of the digital economy. A team of Techies, Foodies, Travellers, and Explorers, wanting to make a difference and make a mark on the African continent . Picture not being able to store your earnings securely, transmit or receive money over great distances, acqui...
Job Description JOB DESCRIPTION Reporting to the Team Leader Cyber Defense Centre (CDC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets,...
The incumbents will undertake the ICT support assignments listed below.Play roles of First Line ICT Help Desk Analyst to provide resolution to ICT related problems to end users. S/he independently resolves most ICT support problems reported remotely or in person or through service management tools.Play role of Second Line ICT Help Desk Analysts, to provide solution to critical ICT problems by res...
How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ke...
UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.How can you make a d...
UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication T...
Job Description How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environ...
JOB DESCRIPTIONReporting to theTeam Leader Cyber Defense Centre (CDC),the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets, and escalate any k...
How can you make a difference?Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ken...
JOB DESCRIPTION Reporting to the Team Leader Cyber Defense Centre (CDC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets, and escalate an...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Team Leader Cyber Defense Centre (CDC), the s...
Job SummaryTo provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.Job DescriptionCore Banking Support AnalystJob Summary / Purpose:The ro...
Job Summary To provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details. Job Description Core Banking Support Analyst Job Summary / Purpose: T...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predef...
Job PurposeThe role holder will be responsible providing high quality patient care in the staff clinic. He/ She will be responsible for performing a variety of clinical and related administrative tasks to support patient health and wellbeing.Key Duties and ResponsibilitiesPerform comprehensive patient assessments, including vital signs evaluations, medical history review, symptom evaluation, to s...
The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency Job Purpose The role holder will be responsible providing high quality patient care in the staff clinic. He/ She will be responsible for performing a variety of clini...
Job Description Ensure that all activities are carried out in compliance with the laboratory's QA/QC system and more especially ISO/IEC 17025. In addition, ensure GLP compliance where applicable. Coordinate testing of Petroleum and Petrochemical products and any other items which require OGC analysis in accordance standard operating procedures, techniques, national, international and industry sta...
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