service operations management jobs

Job Description: CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively m...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Key Accountabilities (Duties and Responsibilities) % Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Provide Second and third Level technical & application Support for Mobile, MPESA and Internet Banking products family of systems and supporting environments Facilitate Digital Channels application performance tuning, application upgrades, documentation of procedures an...

About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

Job Description Job Purpose: The Identity & Access Management Engineer will be responsible for architecting and engineering the development of workflows, system configuration, documentation, optimization and support related to access, while working with application teams to deploy new applications and functionality. The IAM Engineer shall effectively communicate department and organization wide p...

Job DescriptionLead and manage the CIB (Corporate & Investment Bank) Operations service fulfilment function in Country (comprising Global Markets, Investment Banking, Client Managed Services, Transactional Products) across CIB product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and ...

Job Description Job Description: CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability ...

Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Develop and implement operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance with regulations.Monitor operational performance metrics and implement improvements to optimize processes and enhan...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: The Identity & Access Management Engineer will be responsible for architecting and engineering the development of workflows, system configuration, documentation...

Job Description:CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively ma...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Key Responsibilities. Operational Management: Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks. Develop and implement operational pol...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Responsible for the collecti...

Job Purpose:The Identity & Access Management Engineer will be responsible for architecting and engineering the development of workflows, system configuration, documentation, optimization and support related to access, while working with application teams to deploy new applications and functionality.The IAM Engineer shall effectively communicate department and organization wide policies and proced...

Job Ref. No: JHIL117Role PurposeResponsible for supporting the smooth functioning of bancassurance operations within a financial institution. This role focuses on ensuring efficient administrative and operational processes, managing relationships with insurance partners, and facilitating the delivery of bancassurance products and services to customers.Main ResponsibilitiesOperationalPolicy Admini...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value About Job Lead and manage the CIB (Corporate & Investment Bank) Operations ...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Summary CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager...

Lintons Beauty World is East Africa s premier distributor and retailer of high-end beauty and skin care products. We carry brands such as Estée Lauder, Clinique, Black Up, Black Opal, Nimue, Mary Kay, Clarins and many more. Responsibilities Deliver quality customer experience Devise and implement offline and online marketing strategies to increase walk-ins and brand visibility Drive sales team an...

Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirementsEnsure available resources are used to the optimum level (monitor and control overtime payments within targeted budgets)Supervise/control and follow up staff attendance and absencesLead the team to ensure we deliver consistently great customer ex...

Job Description In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumenta...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...