service operations management jobs

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The "Sisters of Mercy" first set up a 60 bed general hospital to cater mainly for the poor, indigenous Kenyans, with the...

The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service delivery procedures and processed. In addition will also be responsible for coordination with other internal stakeholders on workforce requirement and Service Level compliance through regular quality checks and reviews, and interact with the client on ...

ALS started operations in 1985 and over the years has seen steady growth ever since. Today, as an industry leader, ALS offers a range of customized and comprehensive aviation solutions for the benefit of Humanitarian Operations, Airlines, Oil/ Resource exploration, and VIP Clientele. Responsibilities: Develop and maintain quality control program. Ensure adherence to regulatory standards. Conduct ...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

Admin jobs. The Operations Assistant is responsible for assisting the Managing Director in running the day-to-day administrative processes of the company. Key Responsibilities Processes and quality control Develop, implement, and review processes, procedures and systems. Ensure all operations are carried on in an appropriate, cost-effective way. Improve operational management systems, processes a...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...

Bible Translation & Literacy is a Christian organization that was established in 1981 to facilitate Bible translation and sustainable Literacy and language development programmes among small language groups in Kenya and beyond Summary Under the supervision of the Conference Centre Manager, the Operations Coordinator shall be responsible for Fixed Assets Management, Logistics and Fleet Management,...

Position: Head of Operations and Programs Industry: Media Location: Nairobi Salary: 230k - 250k Reports to: Executive Director Our client provides space for networking, collaborating, and experimenting among Kenya s media practitioners. As a vibrant hub, it continues to foster a dynamic community of storytellers and media professionals, providing a platform for knowledge sharing and innovation. T...

Accounting and finance jobs in Kenya. Gross Salary: 170k 190k Our client is seeking to hire a Finance Manager, you will manage funds and operations of the finance department in such a manner as to maximize return on investment while minimizing risk and ensuring that adequate control structures are in place over the transfer and investment of funds, forecast, budget and engage in cost management a...

Engineering jobs. About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,00...

Admin jobs. Gross Salary: 70k 80k Our client is seeking to hire a Receptionist who will be the first point of contact, providing professional and friendly service to visitors and supporting the overall administrative activities of the office. This role is crucial in creating a welcoming environment and ensuring efficient communication and operations within the office. Responsibilities: Greet, ass...

Job DescriptionA 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as well as cross sell and retention of customers.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business CommerceExperience RequiredClient CoveragePersonal and Private B...

Job Title: Operations Manager Reporting To: Country Director Department: Business Support Contract Type : Period 2 Years Fixed Term Number of Positions: 1 position Gross Salary Range: Competitive Job Location: Nairobi, Kenya About: Self Help Africa (SHA) is an international NGO dedicated to the vision of an economically thriving and resilient rural Africa. We have 50 years of experience working w...

DUTIES AND RESPONSIBILITIESCustomer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs. Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfi...

Job Opportunity: Head of Operations for a Ferry Company - Kisumu Our client a Ferry Company on a mission to provide safe and sustainable water transportation in Kisumu, by offering insured journeys on serviced, modern and environmentally friendly catamaran ferries, is currently seeking to fill the position of Head of Operations to manage the ferry operations including logistics and managing the d...

Project management jobs. Role summary Based on the Conservancy in Kenya, the successful candidate will be responsible for the day-to-day engagement, management and execution of the Conservancy s audit function. The internal audits will be designed to identify risks to achieving the Conservancy s strategic, operational, reporting and compliance objectives; assess the adequacy of internal controls ...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully under...

Job PurposeThe purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will oversee procurement, logistics, safely & security, and HR & administration ensuring adherence to policies and procedures while optimizing re...

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. The existing vacancy is for a seasoned banking software application sales person to position and sell software licenses for Oracle s core banking, digital banking, payments, mid-office solutions across retail and corporate banking as well as the Microfinance and Financial Inclusion segmen...