service management specialist

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

A Company in Nairobi in the fuel retailing business is looking to fill the position of Oil Specialist for one of its Petrol Stations. Key Responsibilities: 1. Lubes Dispensation: Dispense Lubricants to customers' vehicles with the correct type and quantity as needed. Ensure compliance with safety standards and regulations during lube dispensation operations. Handle and store lubricant products ac...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role ...

HR jobs. Purpose of the position The Regional HR Administrator ensures the smooth running of the human resources operations in the regional office as well as provides advice and support to the country offices. General responsibilities To promote and support the interest of Vi Agroforestry Be committed to and contribute to the fulfilment of the Vi Agroforestry Strategy Ensure and promote rights-ba...

Networks, Infrastructure and Data Centre Management 60%Responsible for ensuring 99.5% uptime of all the platforms being supported.Ensure Absa Group IT standards and procedures are in place and adhered to.Support and manage the network infrastructure.Management of all aspects of problem definition through to resolution, supplier liaison, development of escalation procedures and monitoring adherenc...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an e...

Ciheb is an international health, education, and research center founded by the Institute of Human Virology within the University of Maryland, Baltimore s School of Medicine. The center is comprised of a network of international experts who work with local stakeholders to combat infectious and non-communicable diseases in resource-limited regions of the world Summary Under the supervision of the ...

High-level ResponsibilitiesTeam managementStakeholder managementCandidate managementCandidate sourcing, processing, and endorsementJob offers and onboardingReportingSpecific ResponsibilitiesCollaboration with Hiring ManagersUnderstand the hiring requirements of a specific role through open communication with the hiring managerEnsure that all needed information is gathered using the job descriptio...

Job Description Provide specialist product agnostic investment support and execution to clients and frontline teams to meet clients' investment objectives and feedback to ensure provision of best solution. Liaise with product specialists across a range of investment asset classes to discuss client requirements and feedback to ensure provision of best solutions. Provide portfolio analysis and liai...

Job Summary To develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption. Job Description Head of SME Job Summary / Purpose: To directly lead a relationship team(s) covering a portfolio of SME Banking customers To be a key member of the Business Banking & SME Leadership Team, driving bus...

The International AIDS Vaccine Initiative is a global not-for-profit, public-private partnership working to accelerate the development of vaccines to prevent HIV infection and AIDS. Responsibilities The consultancy deliverables include, but are not limited to: Producing a detailed Security Risk Assessment report for West Africa that entails a risk assessment matrix, SWOT analyses and Force-Field ...

The International AIDS Vaccine Initiative is a global not-for-profit, public-private partnership working to accelerate the development of vaccines to prevent HIV infection and AIDS.The consultancy deliverables include, but are not limited to: Producing a detailed Security Risk Assessment report for West Africa that entails a risk assessment matrix, SWOT analyses and Force-Field analyses. Producin...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance Job Summary To develop a functional banking management operating model and framework in a broadly defined business functional strategy; enabling horizontal implem...

Job Descripion.Under the supervision of the Strategic Information Lead, the SI Specialist will provide technical assistance and capacity building to M&E and data management staff at Point of Service in support of SI activities for a period of 5 months. S/he will provide support to the M&E and data management components at the Point of Service level.Roles andResponsibilities:Provide specialized tr...

Key ResponsibilitiesReview current customer service processes and collaborate with senior management to decide how existing processes could be improved.Work with new hires to train them on the company's customer service procedures and policies.Implement new training techniques and apply learning structures to training sessions to maximize the benefit of training sessions for new and existing empl...

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...

Purpose of the Role:As a multi-asset treasury and currency risk management specialist, proactively manage and provide specialist portfolio and financial market relevant treasury advice to the Chinese corporate, financial institution, commercial and business clients, ensuring that client needs are understood and fulfilled to maximize portfolio return within defined risk parameters while optimizing...

Ensuring assigned Problems are resolved within their SLA.Updating and management of the Known Error Database (KEDB)Recording, managing, and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with change management, incident management, and configuration management.Coordinating major Problem reviewWorking with the Senior Manager Continual Service ...

Kantar is one of the world s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed by over half of the Fortune Top 500 companies. For mo...

OVERVIEW ThinkWell Kenya is recruiting a Senior Performance Management Analyst to spearhead the enhancement of performance management practices within primary health care (PHC) delivery systems across selected counties in Kenya. This specialist will offer technical expertise and guidance to facilitate the development and execution of performance management frameworks, tools, and processes aimed a...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...