Service centre jobs

ResponsibilitiesAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Responsibilities An outbound contact center role whose aim is to onboard an...

??About the role:As an IT Intern , you will be instrumental in supporting our IT department's daily operations. This internship offers a valuable opportunity to gain hands-on experience and develop your technical skills and contribute to the efficiency of our IT infrastructure in a cutting-edge, renewable energy industry.What you would be expected to doDiagnose and resolve issues related to compu...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achiev...

THE ROLE: The position holder will support the coordination of operational activities for CABI Africa to ensure the efficient and effective delivery of services at the different centres in the region (Kenya, Ghana, Uganda, Zambia). Key Accountabilities: Oversee day-to-day operational activities, ensuring efficient and effective delivery of services across the region. Oversee the organisation and ...

Job DescriptionA 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as well as cross sell and retention of customers.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business CommerceExperience RequiredClient CoveragePersonal and Private B...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Purpose of Position:To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the legal-ethical framework of the nursing profession in a phlebotomy environment.Requirements:Relevant HPCSA/SANC registration (Required), Relevant Phlebotomy or Nursing qualification (Required)Required Experience:Experience as a Phlebotomist or similar posi...

VACANCY No. KYEB/04/2024The Corporation Secretary & Manager Legal Services will be responsible to the CEO.Job DescriptionProviding guidance to the Board on their duties and responsibilities and on matters of GovernanceCarrying out Board induction and training; updating Board Committee Charters; preparation of Board Work-Plans; Board Evaluation; Governance Audit, and Implementation of the Code of ...

Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

Purpose of Position: To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the legal-ethical framework of the nursing profession in a phlebotomy environment. Requirements: Relevant HPCSA/SANC registration (Required), Relevant Phlebotomy or Nursing qualification (Required) Required Experience: Experience as a Phlebotomist or similar...

The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Job Summary The DMAC Project Coordinator/Specialist will oversee e...

The Kenya Yearbook Editorial Board is a State Corporation under the Ministry of Information, Communications and Technology whose mandate is to enhance Government communications as well as produce publications that highlight developments in all sectors. VACANCY No. KYEB/04/2024 The Corporation Secretary & Manager Legal Services will be responsible to the CEO. Responsibilities Providing guidance to...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

The Academic Model Providing Access to Healthcare (AMPATH) is built on a longstanding partnership between Moi Teaching and Referral Hospital, Moi University School of Medicine and a consortium of North American Universities led by Indiana University. Purpose of Position: To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the leg...

VACANCY No. KYEB/04/2024 The Corporation Secretary & Manager Legal Services will be responsible to the CEO. Job Description Providing guidance to the Board on their duties and responsibilities and on matters of Governance Carrying out Board induction and training; updating Board Committee Charters; preparation of Board Work-Plans; Board Evaluation; Governance Audit, and Implementation of the Code...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. Equity Afia plans to provide comprehensive outpatient services through an estimated 300 outpatient health facilities over the next few years. Our main goal is to ensu...

Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. Equity Afia plans to provide comprehensive outpatient services through an estimated 300 outpatient health facilities over the next few years. Our main goal is to ensu...

Job summary:Reporting to the Head of Ict, the Operations, Network & Infrastructure Lead The role will have oversight of IT Operations including Service Delivery, Network infrastructure, Data & Backup Management/Analytics, Data Centre & Business Continuity (Disaster Recovery), Database Administration, Projects Management, Systems Operations & Support. He is accountable for managing the high availa...

Real-time and/or intra-day management of resources to ensure an accurate number of resources are scheduled appropriately and are available to support a forecasted volume of inbound and outbound calls required to meet service levels.Monitor all contact and communication center sites, as well as adjust intra-day forecasts derived from business drivers to determine required staffing levels by projec...

Headquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. The Centre s mission is to use insect science for sustainable development, to ensure food security and improve the overall health of communities in Africa by addressing the interlinked problems of poverty, poor health, low agricultural productivity and environmental...

Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...