Safaricom customer executive jobs

Royal Media Services Limited is the largest electronic Media House in Kenya. Home to the most popular television and radio channels according to audience share, at Royal Media Services we fashion our programming primarily to connect with our audiences. Our brands are Citizen TV, Inooro TV, Radio Citizen, Ramogi FM, Inooro FM, Musyi FM, Chamgei FM, Muuga FM, Egesa FM, Bahari FM, Mulembe FM, Wimwar...

Reports to: Customer Experience Manager,Gross Salary: Kes 50-60K, Our Client, a leading financial services Company that provides fund management services is seeking to hire a Customer Service Executive who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordan...

Customer Service Jobs In Kenya.Gross salary: Ksh 45k Ksh 60k,Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone who has the technical know-how to implement and improve these processes.Responsibilities Act as the first point of contact for clients. Hand...

Role Context DHL GROUP Competencies Making customers more successful - Works with team / colleagues to ensure plans, processes and activity are aligned to customer needs. Delivers services and solutions to customers that meet budget, quality and service levels Shaping direction - Develops strategy / plans that can be adapted to meet changing customer / stakeholder needs and priorities Integrates ...

Every day, millions of consumers around the world trust our products to care for themselves and the ones they love. Colgate-Palmolive is a global company serving people in over 200 countries and territories with consumer products that make their lives healthier and more enjoyable. Colgate manufactures and markets oral care, personal care, home care and pet nutrition products under such internatio...

DHL Group is the world s leading logistics company. We connects people and markets and is an enabler of global trade. Minimum Requirements Making customers more successful Works with team / colleagues to ensure plans, processes and activity are aligned to customer needs Delivers services and solutions to customers that meet budget, quality and service levels Shaping direction Develops strategy / ...

Prudential is one of the world s oldest, largest and strongest insurance companies. We have been helping people plan and protect their families futures for more than 169 years. Role Context The Customer Experience Executive, Premium Administration will be responsible for ensuring high levels of customer satisfaction and retention by executing an effective and efficient premium collection journey ...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Responsibilities and Accountabilities Define and track Key Performance Indicators (KPIs) related to ...

Main Responsibilities and AccountabilitiesDefine and track Key Performance Indicators (KPIs) related to customer satisfaction, loyalty, and retention.Monitor and report on progress toward customer service goals to senior management.Identify bottlenecks and inefficiencies that impact the customer experience and work to streamline processes.Implement best practices for handling customer inquiries, ...

Job Summary The Customer Service Executive position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills in the CRM is a mandatory requirement. Developing customer service procedures, policies and standards for the department, in agreement and as guided by ...

About The RoleMaintains the highest standards of customer service by immediately attending to and resolving customer issues.Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us.Order tracking against monthly set targets.Communication with customers and sales team on order status and dispatch da...

Job Description About The Role Maintains the highest standards of customer service by immediately attending to and resolving customer issues. Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us. Order tracking against monthly set targets. Communication with customers and sales team on order st...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary Our client, one of the leading Travel Agency in the travel industry is looking to hire a Cus...

At RB, our vision is a world where people are healthier and live better, so we re always looking for the next breakthrough that can make a difference. You might not recognize our name, but you will be familiar with our brands Scholl, Nurofen, Strepsils, Durex, Gaviscon, Dettol, Lysol, Finish, Vanish. About The Role Maintains the highest standards of customer service by immediately attending to an...

Key ResponsibilitiesEnsure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with t...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled load...