Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Head of Business Partnerships, the Business P...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY We are pleased to announce the following job vacancy within th...
M-Pesa Africa Executive & Office Support Specialist at Safaricom Kenya
Job Description Detailed Description Reporting to the Head of Business Partnerships this role is responsible for identifying and executing strategic partnership opportunities for Safaricom with focus areas being in Big Tech Partnerships, Local/Regional and Government Digitization. The Business Partnerships Lead will work with internal and external partners to co-create/develop innovative new comm...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Head of Business Partnerships this role is re...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. About Job At M-Pesa Africa, we take immense pride in our innovative so...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary At M-Pesa Africa, we take immense pride in our innovative solu...
Customer Service Jobs In Kenya. Customer Relations Executive at Computech Limited Founded in 1987, Computech Limited is a leading East African systems integrator, providing technology solutions to solve businesses most important problems. Key clients have ranged from banking and financial services, telecommunications, manufacturing, government, and NGOS. Key partners include household names such ...
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary We are pleased to announce the following vacancy for Executive...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. We are seeking to recruit a Customer Experience Executive to provide a point of communication and contact with customers to address concerns and complaints and review the customers comments regarding their experience while reviewing al...
Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of applications built on a common platform, t...
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. Responsibilities Client Service Executive Job Summary: Maintain a client service orientation by managing day-to-day adminis...
With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region Job Summary The Customer Relationship Executive will be responsible for developing positive customer experience, fostering str...
Customer Excellence Executive Job
Customer Success Executive
Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...
Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels
Job Description Role Context The Gateway Customer Service Executive is responsible for contacting customers on their shipments under customs process and informing them on the clearance requirements. The executive is also responsible for ensuring customer calls and inquiries are responded to within the set network standards; revenue targets are met through promoting and selling DHL products and va...
Customer Experience Executive Job, Current Customer Service Jobs Kenya, Overall purpose of the job Responsible for efficient and timely management of the customer life cycle to meet company s objectives of profitability and customer satisfaction. Duties and Responsibilities Customer Relationship Management: Oversee day to day customer operations. Implement an effective customer relationship manag...
At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...
Job Description Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Key Responsibilities Provide high level customer experience and maintain quality standard in daily operations Conduct service and communication checks on daily basis to refer or resolve any requests from customers launched through communication channels Respond to...
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people togethe...
At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...
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