Customer relations jobs

As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences for customers in their interactions with the company's offerings, services and overall image. The Client Relations Assistant will assist in the following areas:Respond to clients' registrations through emails by sending the required training documentationsRespond to clients' enquires and share with the...

Devimpact Institute is a leading provider of research, training and consultancy services to international development organizations. We assist our partners to increase the impact and efficiency of their social interventions by providing a range of innovative solutions for sustainable results. About Job As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Description As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences for customers in their interactions with the company s offerings, services and overall image. The Client Relations Assistant will assist in the following areas: Respond to clients registrations through emails by sending the required training documentations Respond to clients enquires and sh...

Job Overview:The ideal candidate will be responsible for copy-writing, copy-editing, creating, improving, and maintaining content across multiple platforms and formats to drive sales, engagement, and positive customer behavior.Responsibilities:Produce high-quality content for various platforms including emails, newsletters, websites, and social media.Collaborate with design and marketing teams to...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

Media Force Communication is a full service communication agency based in Nairobi, Kenya. Our solutions are in strategic communications, creative and marketing, storytelling and development of technology platforms. Our services empower non-profits, emerging businesses and corporates so they remain relevant in this digital age. Job Overview: The ideal candidate will be responsible for copy-writing...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

You d be a fit with the Ticketsasa team if you have:A Client oriented mindset- You understand that our clients are at the heart of everything we do. Your ability to build authentic connections and anticipate their needs sets you apart.Sales & Marketing abilities You Possess a solid understanding of market research, consumer behavior, and brand management.A Collaborative Spirit- You thrive in a co...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

CUSTOMER CARE AGENT (REF: CCA/04/24)Job Purpose:The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitability ...

Position Overview:As an Events Coordinator at Ticketsasa, you'll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional organizational skills, and a flair for innovation and creativity, you'll ensure that each event exceeds expectations. From guiding event merchants through their journey with us, from ince...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: As an Events Coordinator at Ticketsasa, you ll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional or...

Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claimsDuties and responsibilities:Manage of claims at the individual and portfolio level, to op...

Events Planner Assistant Vacancy- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...

Job Purpose: This position is responsible for providing administrative services, managing and organising office operations, and ensuring the security of ordinary and confidential/classified records. Key Responsibilities/ Duties / Tasks: Taking oral dictation; Using e-office to research and process data; Operating office equipment; Attending to visitors/clients; Handling telephone calls; Handling ...