product support jobs

Job Description About The Role The Business Support Coach will play a pivotal role in guiding entrepreneurs who have completed our 6-week training program. These entrepreneurs have refined their business ideas, developed robust business models, and received a $5,000 grant to initiate their business plans. The coach will be instrumental in guiding these entrepreneurs through a structured 12-week p...

In this Sales Support Specialist positionYou will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.You will assist in administration and planning of sales contracts as per specifications and expectations.You will collect information and customer data to support sales teams with identification/ qualification of leads ...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...

Job Summary:The Retail Support Manager will be responsible for coordinating and supporting sales activities for both vehicles and services. This will be achieved by leveraging on various channels such as our digital and CRM platforms, and utilizing market intelligence and online inquiries to attain pre-qualified leads which can be converted into sales opportunities, and ensuring database integrit...

THE ROLE IS TO IMPLEMENT PRODUCT MANAGEMENT IN AFRICAWe are looking for two experienced Product Management Implementation Specialists based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role: Launch new products Manage project end-to-end Manage Partner Relationships Conduct Product B...

Scania is a leading supplier of solutions and services for sustainable transport, as well as engines for industrial applications and power generation. Scania East Africa is the regional distributor for Scania products and services, and serves Kenya, Tanzania, Uganda and Rwanda. Job Summary: The Retail Support Manager will be responsible for coordinating and supporting sales activities for both ve...

Scania is a leading supplier of solutions and services for sustainable transport, as well as engines for industrial applications and power generation. Scania East Africa is the regional distributor for Scania products and services, and serves Kenya, Tanzania, Uganda and Rwanda.Job Summary: The Retail Support Manager will be responsible for coordinating and supporting sales activities for both veh...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO IMPLEMENT PRODUCT MANAGEMENT IN AFRICA We are looking for two experienced Product Management Implementation Specialists based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing ...

What you will be doingYou will assist in developing the product vision, strategy, and roadmap for building the product suite of Jumia in concert with cross-functional peers, in order to improve both customers & vendors' experience.You will support in developing the product vision, strategy, and roadmap to extend our current Sprinklr product to support our Jumia Customer and Vendor Experience tool...

Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with product-related questions, technical issues, and troubleshooting.Diagnose and resolve technical issues and challenges reported by customers.Escalate complex problems to senior support staff or developers when necessary.Develop and maintain a deep...

Formulate and or execute ERP business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.In liaison with the IT Service Delivery Department, facilitate or provide users with technical support for the ERP system. Liaise with the business teams (Finance, HR and Procurement) in the review, re-engineering and or implementation of ERP Operatio...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...

Key ResponsibilitiesFoundationUnderstand our products fully (their features; benefits; pricing and market competitiveness)Report to and work under our key distributor on a daily basisMap out routes and towns within the Mt. Kenya region under the distributor's coverageForm relationships with the distributor's sales teamUnderstand the distributor's way of working (minimum order quantities, pricing,...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Foundation Understand our products fully (their features; benefits; pricing and market competitiveness) Report to and work under our key distributor on a daily basis Map out routes and towns within t...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the ERP and CRM Platroms. Guide the Business on the latest application needs and best practice both functional and Technical Execute and communicate the Enterprise Digitization strategy that aligns with Equity Group s overall goals and objectives. Drive Process Efficiency ...

As Principal Manager, Product Management you will define and deliver on strategies to monitor and drive up fundamental Windows quality metrics like Performance, Power usage, and Reliability. You'll work with your local engineering counterparts to lead and deliver in partnership with the worldwide Fundamentals team and broader Windows organization. Your work will support 1.5B Windows users around ...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes. Provide technical innovations around all the processes being designed Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. Drive Change Management and roll-...

What we are looking for We are seeking a Chief Technology Officer (CTO) with the technical experience to lead a mobile tech transformation and turn technology into a core organizational strength. The ideal candidate should have a passion for hands-on execution guidance, experience in managing technology teams, and the ability to develop scalable solutions for complex processes. The role demands s...

Position SummaryThis role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are seamless, intuitive, and delightful to users. The UX Lead plays the strategic role of aligning product roadmaps with consumer/market needs, thereby, creating balanced and elegant product solutions amidst constraints in the product's ...

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suit...

General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes t...

Develop comprehensive sales strategies and action plans to achieve sales targets, expand market share, and maximize revenue for off-plan properties.Lead, motivate, and mentor the sales team to ensure high performance, professional development, and adherence to company policies and procedures.Monitor and analyze sales performance metrics, including lead generation, conversion rates, and sales clos...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...