product support jobs

Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with product-related questions, technical issues, and troubleshooting.Diagnose and resolve technical issues and challenges reported by customers.Escalate complex problems to senior support staff or developers when necessary.Develop and maintain a deep...

Formulate and or execute ERP business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.In liaison with the IT Service Delivery Department, facilitate or provide users with technical support for the ERP system. Liaise with the business teams (Finance, HR and Procurement) in the review, re-engineering and or implementation of ERP Operatio...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...

Key ResponsibilitiesFoundationUnderstand our products fully (their features; benefits; pricing and market competitiveness)Report to and work under our key distributor on a daily basisMap out routes and towns within the Mt. Kenya region under the distributor's coverageForm relationships with the distributor's sales teamUnderstand the distributor's way of working (minimum order quantities, pricing,...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Foundation Understand our products fully (their features; benefits; pricing and market competitiveness) Report to and work under our key distributor on a daily basis Map out routes and towns within t...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the ERP and CRM Platroms. Guide the Business on the latest application needs and best practice both functional and Technical Execute and communicate the Enterprise Digitization strategy that aligns with Equity Group s overall goals and objectives. Drive Process Efficiency ...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes. Provide technical innovations around all the processes being designed Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. Drive Change Management and roll-...

General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes t...

Ashoka is an international citizen-sector organization whose mission is to build an Everyone a Changemaker Worldâ . An Everyone a Changemaker Worldâ is one that responds quickly and effectively to social challenges, and where each individual has the freedom, confidence and societal support to address any social problem and self identify as a driver of change. Ashoka is the world s leading communi...

Role Purpose:The Item Master is the product data management system for SCI globally. It holds approximately 11,000 products procured by the organization, with around 900 supply catalogues reviewed and verified annually. The Product and Learning System Co-ordinator will be responsible for full ownership and management of the Item Master system and functional lead for the supply chain data held on ...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The Item Master is the product data management system for SCI globally. It holds approximately 11,000 products procured by the organization, with around 900 supply catalo...

Supply chain jobs The Opportunity Save the Children International has an exciting opportunity for you to join our team as the Supply Chain Product and Learning System Co-ordinator in the UK (London or Remote) or any existing Save the Children International Regional or Country office worldwide. Role Purpose: The Item Master is the product data management system for SCI globally. It holds approxima...

We are building a high-performance blockchain operating system that provides high throughput without sacrificing decentralization or security. Our project is a full-stack solution that lets anyone deploy a chain using any configuration they would like (Rollup on Ethereum, Sovereign chain, Appchain, etc.). Our focus is to launch a Rollup OS built on top of Ethereum to enable the next generation of...

About the RoleWe are seeking candidates with a background in engineering, data science, product & research with some prior experience in a product management role. The ideal candidate should be passionate about solving difficult social problems. The Expectations From a Successful Candidate For This Role Are:Proficient in roadmap management, capturing and prioritizing diverse inputs to drive impac...

Position Overview: We are seeking a motivated Product Design Fellow with a keen interest in Graphic, User Interface (UI) and User Experience (UX) design, and proficient in using different tools such as Figma, Adobe and Canva to create engaging interfaces. As a member of our team, you will collaborate closely with various departments to ensure our products align with branding guidelines and delive...

Position: Sales & Technical Support Engineer- Fire Safety & Equipment Industry: Fire Equipment & Maintenance Location: Nairobi Gross Salary: KES 35,000 - 40,000 About Client : Our client is a renowned provider of high-quality firefighting equipment and services in Kenya. They specialize in fire prevention and firefighting solutions, offering a comprehensive range of services including fire equipm...

Position Overview:We are seeking a motivated Product Design Fellow with a keen interest in Graphic, User Interface (UI) and User Experience (UX) design, and proficient in using different tools such as Figma, Adobe and Canva to create engaging interfaces. As a member of our team, you will collaborate closely with various departments to ensure our products align with branding guidelines and deliver...

ROLE SUMMARY The Associate - Commercial is responsible for overseeing the strategic planning, development, and execution of product categories within the company. ROLE POFILE Researching current trends and company s selling philosophies to procure the best merchandise for the lowest cost. Assisting with the development of selling strategies, product marketing and sales support. Research and analy...

Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. A remarkable business success story, Majid Al Futtaim started from one man s vision to transform the face of shopping, entertainment and leisure to create great moments for everyone, every day . ROLE SUMMARY The Associate Commercial is responsible for overseeing the ...

Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Summary This is a hands-on, consultative engagement role, so we re looking for a talented, client-facing solution architect with practical payments experience, a clear understanding of ...

Job Description This is a hands-on, consultative engagement role, so we re looking for a talented, client-facing solution architect with practical payments experience, a clear understanding of technical architecture, trends in the industry and the ability to determine future direction of enabling technology for Visa payment solutions in the government space . Therefore, strong commercial acumen, ...

KEY RESPONSIBILITIESCollaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value custom...

Work with the dedicated VGS sales teams in SSA to support the pre-sales engagement with key distribution partners for Visa solutions (issuers, enablers, service providers), gaining deeper understanding of government needs, priorities and use cases to support the sell in cycle.Ideate and co-create innovative capabilities and features with digital partners and enablers combining Visa capabilities a...

Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer and merchant acqu...