Phone service jobs

Under the supervision of the Conference Centre Manager, the Operations Coordinator shall be responsible for Fixed Assets Management, Logistics and Fleet Management, Security Management, Swimming Pool, and Gardens Management.Operations Coordinator BTL CICC 2024 Key Responsibilities: Inspect the Centre regularly to ensure it meets safety standards. Arrange for routine maintenance in hotel rooms, lo...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...

Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main communication channel will be Emails and Calls.As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on the requirem...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.Key CompetenciesClear, empathetic writte...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...

About Us: Amini is a dynamic, fast-growing deep tech startup. We are building environmental data infrastructure for Africa and the tropical belt. Amini is at the forefront of cutting-edge technology, utilizing Geospatial Data and AI / Machine Learning capabilities to solve environmental data scarcity for countries in the global south. We provide our deep tech solutions to global private sector co...

About the Administrative Associate Role The Administrative Associate will play a critical role in ensuring the smooth and efficient operation of our office. This multifaceted position requires excellent organizational skills, attention to detail, and the ability to handle various administrative tasks. The successful candidate will work closely with the management team to support daily operations ...

Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304). Stan Consulting Group Ltd is a Management Consulting Firm whose forte is anchored on the following key business pillars: HR/Training and Consult...

We are looking for a high calibre, self-driven, trustworthy, and dedicated Procurement Clerks (I and II) with a commitment to excellence to enhance our Administration Department. Reporting to the Procurement Officer, the primary goal of this position is to ensure quality goods and services are sourced in a timely and cost-effective manner as per approved procedures and policies with a view to mee...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. Using technology adapted for the local market and the right business model to achieve scale,...

Executive Support:Manage and maintain executive schedules, including arranging appointments, travel, and accommodation.Organize and prioritize incoming correspondence, including emails, letters, and phone calls.Travel planning, from booking flights and accommodations to coordinating ground transportation and creating detailed itineraries.Coordinate meetings, conferences, and events, including log...

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Duties and Responsibilities Responding to ICT helpdesk and user support queries via chat, email, or phone Ensuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk. Training other staff members on troubleshooting and diagnosing ICT related problems. Writing, editing, and revising training manuals for new and updated software and hardware. Providing ICT-rela...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

Customer service jobs. Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the bra...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...