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Job introductionThe BBC World Service is undergoing a significant strategic review. It is becoming a digital first operation and in WS Languages is being managed by two News Controllers Output and Content. This new structure seeks to refine the editorial purpose and USP of each of the 42 Language service in target markets, ensure that the BBC is known for distinctive and original content and that...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Digital Producer at Young Rich Television Limited

Girl Effect is a non-profit working with girls to change their lives, empowering them to navigate the pivotal time of adolescence, so they are enabled to live a healthy life, participate in school, and prepare for their future financially. What we are looking for Girl Effect is looking for an experienced production house that will be responsible for the production, script writing, and post-produc...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

About the Job:Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

KONE East Africa is focused on growing business presence in the region as success here will play an integral part in the overall success of KONE.KONE East Africa is looking for an energetic and enthusiastic Service Support Administrator to be based in Nairobi, Kenya. The Service Support Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the servi...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

Requirements for AppointmentFor appointment to this grade, a candidate must have: -Cumulative service period of fifteen (15) years, in the field of Human Resource Management and Development three (3) of which must have been in the grade of Assistant Director, Human Resource Management and Development, Job Grade PSC 5 or in a comparable and relevant position in the wider Public Service;Bachelors D...

The BBC World Service is the world s largest international broadcaster, broadcasting radio and television news, speech and discussions in 29 languages to many parts of the world on analogue and digital shortwave platforms, Internet streaming, podcasting, satellite, FM and MW relays. Job introduction The BBC World Service is undergoing a significant strategic review. It is becoming a digital first...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

Develop and implement effective customer service processes that ensure customer satisfaction and Retention

Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. JOB PURPOSE Working closely with the Centre Manager, Ph...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...