Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...
Job Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all products and delivery...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Responsibilities Providing technical 2nd level su...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Director Digifarm, the Product Manager (Merch...
About Cellulant Cellulant is a leading Pan African payments company that provides locally relevant and alternative payment methods for global, regional and local merchants.We provide a single API payments platform Tingg that enables businesses to collect payments online and offline while allowing anyone to pay from their mobile money, local and international cards or directly from their bank. Our...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
Job DescriptionJob Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all produc...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose Provide strong operational support to the Manager, Cash & Card...
FlexPay Technologies offers an automated, reliable and accurate purchase platform that increases merchant s sales by enabling their customers to afford goods and services via convenient flexible payment. Flexpay solution general unique feature is the ability to automate the existing traditional layaway platform of purchasing good and services which rely on manual and inconvenient methods. Whether...
About PalmPay PalmPay is a Pan-African fintech company currently operating in Nigeria, and Ghana, and expanding to other markets in 2023. We're reinventing the payment experience by making it easy and reliable for everyone to get financial services (Digital Lending, Merchant Acquiring, etc). Key Responsibilities Understand Customer and Merchant demands regarding Card acquiring services (POS-based...
About PalmPay PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, and expanding to other markets in 2024. We're reinventing the payments experience by making it easy and reliable for everyone to getting financial services (Digital Lending, Merchant Acquiring, etc). Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD me...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The associate in enterprise Fraud Risk Monitoring, with a specialization in card and merchant fraud, is a key member of the risk management team. This role will involve supporting the implementation of strategies ...
PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS. Key Responsibilities Understand Customer and Merchant demands regarding Card acquiring services (POS-based Card payment, Online Card Payment, Token Payment, Card Not present, etc). Based on market demands, summarize Use Cases an...
PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS. Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD menu, SMS, SIM Card, MMO payment collection and disbursement). Based on market demands, summary Use Cases and develop Busines...
iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. PURPOSE STATEMENT Reporting to the Sales Team Lead, the Sales Operations Assistant will be responsible for handling various administrative tasks, maintaining accurate records, ...
A payments infrastructure for Africa providing All The Support You Need ️ to start, scale and thrive. Kora allows businesses to scale faster by providing them with a robust and powerful core payment engine that eliminates the complications associated with simpler and bulk transactions. About The Role As a Merchant Success Associate at Korapay, you will be responsible for managing all aspects of o...
Job Description Transaction Processing: Oversee the daily processing of merchant transactions and ensure accuracy. Monitor transaction data for unusual activity or potential fraud. Investigate and resolve transaction-related issues in a timely manner. Merchant Support: Serve as a point of contact for merchant inquiries, issues, and escalations. Provide operational guidance and support to merchant...
Key Responsibilities: Market Outreach: Travel to meet potential merchant clients in person to build relationships and generate leads. Consultative Selling: Conduct face-to-face meetings with merchants to understand their needs and provide personalized payment processing solutions. Product Demonstration: Demonstrate the company's product and services to potential clients, showcasing their value. C...
Job Summary Responsibility for growth of new merchants, retention of existing and growth of the Liability book under the portfolio. Each Relationship Manager proactively manages all merchants in their area of execution. Some will cover vast areas according to merchant segmentation and will therefore need to be flexible to travel as required by the business and be able to deal with customers remot...
About Angaza Angaza enables businesses to sell life-changing products, on credit, to low-income, unbanked consumers in emerging markets. Our technology uses an IoT network of connected devices, mobile payments, and machine learning to accelerate the adoption of solar energy systems, smartphones, and appliances. We are reinventing consumer credit by making it available to the 2 billion people acro...
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank's policy, procedures and guidelines. This is done in addition to ensurin...
Ecobank Transnational Incorporated (ETI) acquired 75% of EABS Bank on the 16th of June 2008, and the bank consequently changed its name to Ecobank Kenya Limited. ETI subsequently increased its shareholding in the bank which is currently at 100% as at 31st December, 2016. Ecobank Kenya (EKE) had an asset base of Kes 47.12billion as at 31st December 2016. Responsibilities Transaction Processing: Ov...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary Responsibility for growth of new merchants, retention of existing and growth of the Liability book under the portfolio. Each Relationship Manager pro...
Angaza s Pay-As-You-Go solution enables businesses to extend flexible solar payment plans to the billion individuals without access to grid electricity. Our platform allows manufacturers and distributors of off-grid energy products to expand their customer base and access data-driven market insights. About Angaza Angaza enables businesses to sell life-changing products, on credit, to low-income, ...