it jobs without experience

Brand Experience and Assets Executive at Zuri Health

Customer Experience Business Analyst at BURN Manufacturing

Senior Lead- Employee Experience at M-KOPA Solar

Experience Designer at NCBA Group

Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...

Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...

HVAC Technician with 5 Years Experience at LED Power Technologies EA K Ltd

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

The main purpose:Report to the External Relations Officer in the following tasks:Support official Project management for the two EU funded projects. Liaise with other project teams benefitting from EU funds to prepare joint reports and documents.Work closely with the teams in Kakuma and Dadaab and in Nairobi on the implementation of the project activities.Ensuring that project reports and documen...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

The main purpose: Report to the External Relations Officer in the following tasks: Support official Project management for the two EU funded projects. Liaise with other project teams benefitting from EU funds to prepare joint reports and documents. Work closely with the teams in Kakuma and Dadaab and in Nairobi on the implementation of the project activities. Ensuring that project reports and doc...

UNDRR As the United Nations Office for Disaster Risk Reduction, UNDRR brings governments, partners and communities together to reduce disaster risk and losses to ensure a safer, more sustainable future. UNDRR (formerly UNISDR) is the United Nations focal point for disaster risk reduction. Summary This consultancy will support the roll-out of EW4All in Uganda, including identifying pertinent count...

What We Can Achieve TogetherThis position will report to the Operations Administrator and will be based in the regional office, Nairobi. The Logistics Assistants will; Work with the Kenya team, coordinating tasks related to one or more functional activities, such as operations support, procurement, meetings management, special events, training, office management and volunteer programs. Assist the...

UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world. The main purpose: Report to the External Relations Officer in the following tasks: S...

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.What you will be doing You will assist in developing the product vision,...

Job Description What We Can Achieve Together This position will report to the Operations Administrator and will be based in the regional office, Nairobi. The Logistics Assistants will; Work with the Kenya team, coordinating tasks related to one or more functional activities, such as operations support, procurement, meetings management, special events, training, office management and volunteer pro...

About UNDRR As the United Nations Office for Disaster Risk Reduction, UNDRR brings governments, partners and communities together to reduce disaster risk and losses to ensure a safer, more sustainable future. UNDRR (formerly UNISDR) is the United Nations focal point for disaster risk reduction. UNDRR oversees the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, suppor...

Job Description Role Purpose: The holder of this position is responsible for providing strategic leadership and vision for the development and delivery of Save the Children s policy agenda on humanitarian reform. The holder will convene and coordinate operational, technical and humanitarian policy expertise across the organisation, represent Save the Children externally and draw from technical ex...

We work with local communities, governments and organizations to conserve Africa s important places. Africa is special. Its wild lands and waters are home to incredible numbers and diversity of species living close to people. What We Can Achieve Together This position will report to the Operations Administrator and will be based in the regional office, Nairobi. The Logistics Assistants will; Work...

Responsibilities PATH s Grants Specialist will administer the financial, contractual, and compliance aspects of the grants for this project. Key responsibilities include but are not limited to the following: Manage all contractual responsibilities for subgrant agreements for project teams. Develop, negotiate, and monitor grant agreements. Review scopes of work and devise payment schedules and pay...