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Industry : Manufacturing Reporting to : Managing Director Location : Nairobi Salary : 60,000 70,000 Kshs You shall be responsible for ensuring that our customers have exceptional experiences...

Head of Customer Experience

Job SummaryContract Type:Sign up to view job details.Knowledge and skills Experience:5 years experience of working in service-based operations.Must be experienced in managing complex and sensitive...

Develop and own the country CX plans, ensuring that the plans are (1) in line with the group priorities (or at least not a substantial deviation from); (2) if executed, will achieve the agreed CX...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give...

In Nairobi CBD.

Bachelor's degree in Business Management, Business Administration, and Management, Public Relations, Marketing or a related discipline.

A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads...

Job SummaryContract Type:Sign up to view job details.Future Work's mission is to inspire a superior work-life balance, by offering flexible co-working office space centered on investment in...

Shape the future of payments, financial inclusion and innovation.Plan and conduct research activities (using qualitative and quantitative methods) such as usability testing, surveys, workshops and...

Lead member engagement to create a welcoming, collaborative, networked community environment, including networking, newsletters and eventsGenerate, convert, and retain prospective members, through...

Are you interested indesigning impactful learning experiencesfor young Africans at scale? Well, this might just be the job for you! ABOUT US In 2035, Africa will have the largest workforce in the...

Permalink to Customer Experience Lead

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to...

Working closely with the Global Head of Marketing, the CX Manager will be responsible for the Customer Lifecycle management from quality acquisition to the retention of clients. You will be...

SGK is one of the leading Human Resource Management consultancy firm in Kenya and the East African Region. SGK was formed after a thorough market research established a high demand for professional...

1. Team leader for the client experience coordinators across the Group.2. Spearheads in the formulation of client experience systems and process across the Group.3. Lead the implementation of all...

Job SummaryContract Type:Sign up to view job details.KNOWLEDGE SKILLS AND EXPERIENCE REQUIRED FOR THIS ROLE.Bachelor's degree in Marketing, Communication or business related field.CIM certification...

Have the right mindset and Safaricom DNA to represent the Brand at the Front line.Maintain a positive attitude and calmly respond to customers enquiries.Ensure the attainment of individual target...

Lead the team to develop plans for Marketing, PR, Product Development and Customer Experience disciplines.Provide direction on leveraging research insights to develop Customer Value Propositions...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of...