Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Job Summary: The job holder is responsible for understanding clients preferences, offering travel advice, and coordinating various components of their trips tensure a seamless and enjoyable travel experience. Key Re...
Job Summary: The job holder is responsible for understanding clients' preferences, offering travel advice, and coordinating various components of their trips tensure a seamless and enjoyable travel experience. Key Responsibilities: Actively promote and sell travel packages, deals, and special offers. Liaising with travel partners, including airlines and hotels, to manage bookings and schedules at...
RequirementsProven work experience as a customer service agent Strong understanding of call centre operations Good communication skillsProblem solving skills
About The RoleReporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also...
About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role invo...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Telesales Team Lead, the Telesales Agent will pr...
Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in the PMS (Opera). Both Group an...
Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements Proven work experience as a customer service agent Strong...
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping t...
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of ...
Primary DutiesFor the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers.Handle in a professional manner all Customer interaction and coordinate the final customer response.Communicate with Customers whenever there are changes that might affect their order-...
Complete Solutions Insurance (CSI) Brokers Ltd is Your 1 Stop Insurance Solution for all your Insurance needs. Job brief We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences. Responsibilities for ...
Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...
H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets. Primary Duties For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers. Handle in a professional manner all Customer inte...
This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...