function of customer care

Are you looking for a new challenge in the international sanitary world? Come and join the Geberit International Sales (GISA) Team! MAIN TASKS The Business Development Manager is responsible for the development of markets in East Africa. The function includes the following main tasks & responsibilities:Manage the local branch office in NairobiIdentify and implement business opportunitiesDevelop c...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

Description AAR Hospital's mission is to deliver an unparalleled patient experience through a customer-centered approach that leverages on innovation and an engaged workforce. The hospital is a 140-bed general hospital with an outpatient facility that has been purposefully separated from the urgent care unit. The urgent care unit is designed to receive patients who are in critical condition and n...

JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflo...

Established in 1952, the Aga Khan Hospital in Kisumu is part of the Aga Khan Health Services (AKHS). It is a 61-bed acute care facility managed by qualified professionals who include experienced, full-time resident doctors and consultants. OVERALL RESPONSIBILITY Reporting to the Human Resource Manager Operations, the successful candidate will be responsible for supporting timely delivery of human...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya s procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes...

The primary function of the Regional Risk and Compliance Coordinator Programmes (RRCC - P) is to ensure effective risk management processes and internal procedures and policies are socialized, understood, and maintained. The post will work closely with the related post on the financial management side to; Providing independent assurance and consulting services that improve operations and program ...

Job Summary The primary function of the Regional Risk and Compliance Coordinator Programmes (RRCC - P) is to ensure effective risk management processes and internal procedures and policies are socialized, understood, and maintained. The post will work closely with the related post on the financial management side to; Providing independent assurance and consulting services that improve operations ...

ROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) In-Market Service Ambassador Manager will be responsible for serving as the POC for event preparation and walkthroughs, post-event feedback and analysis, and on-site event day support in Africa. This role will also provide live support as needed and assist with promoting MPA accountability. Finally, this role will serve as the first...

JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their families. Develop...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary The Head Chef is to provide an efficient and cost-effective food service to the establishment. The effective and efficient management and delivery of all Food and Beverage operations provided by hot...

AstraZeneca is a global, science-led biopharmaceutical company that spans the discovery, development, manufacturing, distribution and worldwide commercialisation of primary care and speciality care medicines. What you ll do? As MSL in SSA Respiratory team, you will be presented with a canvas on which to draw your Picasso of a revolutionized healthcare system that is centered around the patients t...

To provide leadership to the Clinical Division to ensure delivery of quality care in keeping with best practices by the continuous improvement of clinical services and patient care in accordance with the Hospital strategic plan, policies and procedures, rules, and regulations, and in compliance with all applicable local laws and relevant accrediting bodies. Duties and Responsibilities: Lead the i...

Adept Systems is a Kenyan company established in 1994, providing a full range of management consultancy services in the areas of human resources Summary To provide leadership to the Clinical Division to ensure delivery of quality care in keeping with best practices by the continuous improvement of clinical services and patient care in accordance with the Hospital strategic plan, policies and proc...

To manage sales and marketing function. To develop and implement sales and marketing strategies. To obtain and respond to feedback from Health Care personnel involved in drug management across various Counties within his/her region; NGO's; FBO's; Institutions on product requirements/performances and service levels. Ensure the sales force is properly trained on Policy and Procedures, Selling Techn...

(REF. KEMSA/HRA/RSME/HR/5/2024) PURPOSE STATEMENT Reporting to the Sales and Marketing Manager, the Regional Sales and Marketing Executive will be responsible for ensuring that KEMSA's client requirements and requests are fulfilled. H/she will be responsible for sales and marketing of the commodities and sensitizing the County Health Teams in a given territorial region. PRINCIPAL ACCOUNTABILITIES...

Job Description Do you want to be in the driving seat, selling our global leading brands? Are you intrigued by the idea of building long-term business relationships with our customers? To develop and negotiate plans which craft a benefit for our shoppers, our customers and our Company? A management trainee role in our Sales function is the right place for you. We are here to help you gain a magic...

Kenya Medical Supplies Authority (KEMSA) is a state corporation under the Ministry of Health established under the KEMSA Act 2013 whose mandate is: Procure, warehouse and distribute drugs and medical supplies for prescribed public health programs, the national strategic stock reserve, prescribed essential health packages and national referral hospitals Establish a network of storage, packaging an...

1. Position Purpose The person is responsible for the overall management of the laboratory. The position is also responsible for ensuring provision of efficient, speedy, and accurate laboratory services (tests and procedures) to assist in diagnosing, monitoring, and treating patients. Key Responsibilities The responsibilities of the Laboratory Technologist include but are not limited to: R1. Gene...

Job Purpose Ensure the accurate and timely processing/ reconciliation of financial transactions for the region in the accounting system as per EKs financial procedures and in adherence with local legislation. Job Outline: Accounts Payable: Manage and supervise all aspects of the payable accounts function at the station and for other regional countries if relevant, ensuring that the Company's book...

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: The Clinical Coordinator at Penda Health Plays a key role in ensuring an exceptional patient experience through effective patient int...

Job Overview Direct a group of clinical staff for a designated regional organization/country/region or group to ensure projects are appropriately resourced and employees are trained and developed to meet project needs. Work with organization/country/region leadership in formulating effective strategic goals and objectives for designated region and assures operational alignment with senior managem...

Position Purpose The person is responsible for the overall management of the laboratory. The position is also responsible for ensuring provision of efficient, speedy, and accurate laboratory services (tests and procedures) to assist in diagnosing, monitoring, and treating patients. Key Responsibilities The responsibilities of the Laboratory Technologist include but are not limited to: General Man...

About this role: The position will manage the entire lifecycle of business registration. This includes country start-ups, when options for the type of corporate entity and country registration are identified, assessed, decided upon, and implemented; to maintaining the corporate entity in good standing throughout the duration of MSH's presence in country, including all applicable statutory and non...